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184 Cards in this Set
- Front
- Back
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What is meant by the statement, "doctrine is authoritative but not directive in nature"?
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Doctrine holds guidance and experience it is not a how-to on completing a task/mission.
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The AF and Medical Service Doctrine applies to whom?
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All AD, AFR, ANG & Civilian AF personnel.
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How does AF Doctrine aid AFMS commanders in accomplishing the mission?
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By providing guidance for the commander to make decisions & appropriately use assets.
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What type of doctrine guides organization and employment of forces within distinct objectives, but is broad in its functional areas and operational environments?
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Operational
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Using the automobile example, which doctrine is best described and explained if you are a buyer seeking a very fast car with specific qualities such as a "Candy Apple Red" paint job, racing rims and an extended warranty?
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Tactical
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What are the operational doctrine principles of the AF Health Services for maintaining health and fitness?
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Intergrating prevention-oriented health, fitness and medical intervention.
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What are Foundational Doctrine Statements (FDS)?
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Basic principles & beliefs that help create the AFDD.
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What concept is critical to attaining the goal of a healthy & fit force?
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The airman as a "human weapon system".
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What are the 3 FDS that the medical airman should be familiar with?
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1) Roles & Responsabilities of the AFMS
2) Health & Protection 3) Competency |
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What constitutes "Competency" for the AFMMS?
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The combination of professional knowledge, medical expertise & technological know-how.
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What is the difference between the PAFSC and DAFSC?
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PAFSC is the highest skill level while the DAFSC shows the actual position the member is filling in their unit.
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What does the 4 in 4N051 identify?
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Identifies the career grouping.
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What does the N in 4N051 identify?
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Identifies the career field family.
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What does the 0 in 4N051 identify?
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Identifies the career field subdivision.
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What does the 5 in 4N051 identify?
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Identifies the skill level of the AFS.
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What does the 1 in 4N051 identify?
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Identifies the enlisted speacialty and specific expertise.
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How many parts is the CFETP divided into & what is contained in those parts?
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Part 1-Info for overall management of 4N0 & specialties
Part 2-Documentation that allows & enables you to do your job as a 4N0 of specialty |
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In what part of the CFETP would you find CCAF, upgrade training diagrams & requirements for specialty qualification?
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Part 1
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On what form would you document specific duty position training that is not listed in the STS?
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AF Form 797
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What is the master training plan designed to do; what is circled?
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It outlines training goals & milestones 4 enlisted within the assigned area. Circled are core tasks, upgrade training tasks & unit specific tasks.
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What is the difference between career knowledge training & job proficiency training?
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Career knowledge include task & subject knowlege whereas job proficiency deals with "hands-on" training or performance.
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What specific four people are important ro developing your future?
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1) UTM
2) Trainer 3) Task Certifier 4) Supervisor |
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Who is responsible to order & track your progress in the CDC's and orders your course exam when you have completed your CDC set?
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UTM
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Who is the key ingredient to your training program & what are some attributes necessary for success?
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Me. Attentiveness to training opportunities, enthusiasm & initative.
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How is sustainment training accomplished?
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Through qualification training, formal training courses, in-service training & exercises.
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List at least 3 of the basic qualifications to be or maintain your status as a 4N0X1
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1) NREMT
2) QTP's 3) RSVP 4) Annual & ancillary 5) Locally developed |
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What is the pupose of an in-service?
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To focus on areas of skills that are frequently encountered or to focus on areas of improvement.
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How are subspecialties of the 4N0X1 career field identified?
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As either "shred-outs" or special experience identifiers.
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What is the title of the 4N0X1C Shred-out?
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IDMT
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What does the SEI 494 stand for?
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Aeromedical Evacuation Technician
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What is required to be completed to achieve the AFSC 4N051?
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Phase I & II ; upgrade training requirements.
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What skill level has accomplished all primary duty requirements, PME requirements for skill level & is in training to become or is mid-level manager?
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4N071
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Who recieves the completed Job Inventory and what is the information used for?
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CFM
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What is GAS and who completes it?
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Graduate Assessment Survey & is completed by your supervisor
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What areas are assessed on the GAS?
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1. Military standards 2. Graduates ability to perform at appropriate level. 3. Assessment of whether appropriate job requirement meet 3-level standards in your workplace. 4. Familiarity/awareness of the AF Expeditionary mission. 5. Confirmation that the supervisor recieved the Graduate Training Report.
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Who is responsible for conducting AFSC Job Inventory Surveys?
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AF Occupational Measurement Squadron
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How is documentation of 4N0X1 training maintained?
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In the six-part folder.
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In what section is the CFETP?
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Part 1 sec B
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What form is used to document specil task certification & recurring training? In what section would you file this form in your Individual Training Record (OJT)?
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AF Form 1098 filed in Part 3
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Where is AETC Form 156, Student Training Report placed and when may it be removed?
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Part 4 Section B to be removed once the member has completed upgrade training to the journeyman level.
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Where is the NREMT card filed?
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Part 6 Section B; continuing education goes in Part B Section A.
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What steps should you follow to develop and conduct an in-service?
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a) Prepare the lesson plan or demonstration before hand.
b) Research material c) Use training references approved by supervisors or course developers. d) Evaluate learning by asking questions, tests or observation. |
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How is doctrine applied?
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Authoritative but not directive.
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Which of the following is the primary guide used by AF Medical Service Commanders?
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AFDD 2-4.2, Health Services
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Why is Medical Doctrine necessary?
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Guides commanders in using assets.
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What type of doctrine guides organization and employment of forces within distinct objectives, but is broad in its functional areas and operational environment?
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Operational
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Tactical Doctrine can be explained best by which of the following examples?
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A car buyer because they can choose specific qualities to fit yheir individual needs such as speed or safety factors.
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Which of the following is one of the three foundational Doctrine statements airman should be familiar with?
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1.Competency
2.Force Health Protection 3.Roles and Responsibilites of the AF Medical Service |
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While commanders hold ultimate responsibility for morale, health and wellness of their personnel, who is responsible for maintaining individual health and fitness?
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Every airman
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When professional knowledge, medical expertise and technological know-how are combined, what specific AF Medical Service Foundational Doctrine is accomplished?
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Competency
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What figure in an AF Speciality Codes identifies career grouping?
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First
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How many parts make up the CFETP?
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2
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In what part of the CFETP will you locate the Specialty Training Standard?
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2
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Where would you find the specific outline of training goals, milestones and circled core tasks for areas requiring training for the enlisted members within an assigned area?
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MTP
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Which of the following is identified by a SEI?
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Aeromedical Evacuation Technician
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Who is generally the first member of a unit to have contact with patients and performs a great deal of care under the guidance of a physician?
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Aerospace medical service journeyman
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The trainee is primarily focused on developing patient care skills, customer service skills and beginning to practice leadership and managment skills, the trainee is in training to transition from the
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Apprentice to the journeyman
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Why is it important for the 4N0 to develop excelllent customer service?
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Positively influence the patient's visit.
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Who may request a 4N0X1 Job Inventory?
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Career Field Manager
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How often is the 4N0 Job Inventory normally completed?
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3 years
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Who is responsible for completing the Graduate Assessment Survey?
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Supervisor
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What is the purpose of documenting training?
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Document capability, scope of practice and strength and weakness.
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On what form would you document specific duty position training that is not listed on the SpecialtyTraining Standard?
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AF Form 797, Job Qualification Standard Continuation/Command JQS.
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When may the AETC Form 156, Student Training Report be removed from the Individual Training Record?
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When the airman is upgraded form the 3-skill level to the 5-skill level.
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Where would the NREMT certificate and the CPR card be filed in the Individual Training Record?
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Part 6 Section B
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What is a key point that should be considered when conducting in-service training?
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Evaluate learning through performance or tests.
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According to military guidance, who is responsible for management of public property, and allocation, control, care, use, and safeguarding of public property under control of the AF
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Each Individual
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What is the commander's responsibility regarding materiel accountibility?
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1. Ensure qualified personnel are selected and assigned as property custodians.
2. Adequate space is provided. 3. Precribed records are maintained. 4. Supply discipline is understood and followed. |
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Who provides the recommendation to the hospital commander for appointing the clinic or unit property custodian?
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Clinic/Unit Leadership
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How will the appointment of the property custodian be made?
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Written delegation of authority letter, 2 copies made; 1 forwarded to the MEMO and original in the folder.
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What actions are property custodians authorized to perform with the medical materiel in their particualr account?
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Request and recieve
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When the property custodian finds equipment or supplies missing, or damage to equipment, who should he/she notify?
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Their supervisor
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What is MEMO?
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Medical Equipment Management Office
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What must occur if the property custodian will be absent from the account for 46 or more days?
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MEMO must be notified so they can take action to have the property transferred to and authorized successor.
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What are the supervisory responsibilities regarding medical materiel?
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Training personnel on the proper use of equipment. Ensuring supply discipline is exercised by those under their supervision.
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What percentage of medical equipment malfunctions can be attributed to operator error?
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70%
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List five tenets of supply discipline primarily the responsiblity of the property custodian?
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1. Ensure requests are valid.
2. Safeguard and preserve public property. 3.Use equipment and supplies only for their intended purposes. 4. Avoid ordering excess material, if so turn-in. 5. Adhere to the procedures. |
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Are the tenets of supply discipline primarily the responsibility of the property custodian?
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It's everyone's responsibility, especially when making requests.
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How often is the activity issue/turn-in summary accessed?
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Everytime a product is delivered or turned-in from your account. Through DMLSS.
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What type of action is recorded on the activity issue/turn-in summary?
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Information pertaining to all supply and equipment issued to or turned-in by the section.
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How often should the property custodian follow up on backorder items?
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Every 30 days.
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If an item listed on the backorder report is no longer needed, what should the custodian do?
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Medical logistics must be informed so MEMO can attempt to cancel.
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What list or form shows all property charged to the clinic or unit account?
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Custodian Action List
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What must occur before a new custodian signs for all the property in an account?
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A physical inventory must be performed.
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If an item is listed but not present during the inventory, what form should reflect its location?
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AF Form 1297
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Whan an item is added or removed from the equipment account, what documents should be maintained until a new CRLL is generated?
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AF Form 601 and the CAL
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When can a completed AF Form 601 be destroyed?
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When the item shows up or is removed.
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You have taken over an account and made an initial inventory of equipment. How much longer do you wait until you make another inventory?
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Annually. Recommended every quarter or as mandated by the commander.
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How often should inspections be conducted on equipment?
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Daily
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Whose resonsibility is it to check for faulty electrical cords and inoperable parts or functions?
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Everyone's
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Who repairs medical equipment?
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BMET's
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What are 3 simple tips to detect and correct equipment problems?
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1. Inspect
2. Remove 3. Report |
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What are the primary sources to record equipment repair?
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AF Form 1297 Temporary Issue Reciept and on the CRL.
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Who should you consult with to resolve equipment maintenance problems or confirm current and local maintenance policy?
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Your local BMET.
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What system is the primary tool used to make manpower, budget, and other important resource allocation decisions for medical personnel?
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MEPRS
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How are activities grouped on the Medical Expense and Performance Reporting System?
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Type and section
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What tool is used to list the personnel assigned to work center?
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UMPR
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Which of the following is a funded manpower requirement that defined the pistion in terms of function, organization, location, skill, grade and any other characteristic needed to clearly define the position?
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Manpower Authorization
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Who approves or disapproves and Authorization Change Request?
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MAJCOM
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Who is responsible for the control, care, use and safeguarding of public property under control of the AF?
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Each individual
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Who is the designated individual that is responsible to ensure adequate storage space for medical supplies and equipment, records are maintained and discipline of supply use?
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Commanders
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By training new personnel on proper equipment what is the supervisor likely to prevent?
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Equipment damage and injury to a patient.
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What percentage of medical equipment operation malfunctions are normally attributed to operator error?
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70%
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What is the name of the product that is generated through DMLSS and lists information pertaining to all supply and equipment items that have been issued to or turned in form a section?
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Activity issue/turn-in summary.
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What actions should the property custodian take if a backorder item is no longer needed?
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Attempt to cancel the order through MEMO.
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What should you do if an item has been on backorder for more than 30 days?
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Ask MEMO personnel to check on the order.
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When does a new property custodian assumes responsiblity for items on the property/equipment list?
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Upon signing the custodian receipt/locator list.
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Before taking over an equipment account, the new equipment custodian must
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Conduct a physical inventory of equipment.
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When may the AF Form 601 be destroyed?
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When the ordered item is added to or taken off the CRL.
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How often are equipment inspections usually conducted?
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Daily
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What are the 3 actions to remember when looking for discrepancies with equipment?
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1.Inspect
2.Remove 3.Report |
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What is the primary source for recording equipment repair?
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AF Form 1297, Temporary Issue Receipt or Custodian actions/custodial report listing.
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Who should you contact to obtain the most current procedures and local policcy for equipment problems or concerns?
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BMET
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Describe the meaning of moral character.
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Treating others as you would like to be treated.
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Describe autonomy.
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Respect for others, recognizing the rights of individuals to make their own decisions.
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What 2 things does the scope of practice, as defined by the STS, permit?
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Identifies the skills that technicians are permitted to do. Secondly, a skill not listed in the STS or 797 is something a technician shouldn't be performing on the job.
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How can patients assist in a facility's quality improvement process?
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By informing the patient advocate of all recommendations, questions and complaints pertaining to the health care facility.
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What must be developed by each MTF regarding the use of chaperones?
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Local policy
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What important obstacle should be avoided when discussing death with small children?
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The temptation to minimalize the event.
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What are the stages of grieving?
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Denial
Anger Bargaining Depression Acceptance |
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Medical records are maintained within a system of records protected by what?
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Privacy Act of 1974 and PL 93-579
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Medical personnel must comply with what acts and codes?
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Privacy Act and associated laws and codes.
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What single form eliminates the need for a separate Privacy Act statement for each medical or dental document?
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DD Form 2005, Privacy Act Statement-Health Care Records
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What are some military actions for non-compliance with HIPPA guidelines?
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Verbal counseling
Non-judicial punishment Courts martial |
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What are civilian actions for non-complaince with HIPPA guidelines?
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$50,000 fine/1 year
$100,000 fine/5 years $250,000 fine/10 years |
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What legal term is used to describe negligence by a professional?
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Malpractice
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Making a photograph of a patient available to the public without the patient's consent is what type of violation?
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Invasion of privacy.
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Before obtaining informed consent, what details must be explained to the patient?
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Reason for procedure
How procedure will be done Who will perform procedure Risks |
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What does a DNR order prohibit?
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The initiation of pulmonary or CPR.
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What is the unique feature of a durable power of attorney?
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It designates someone other than the individual as the primary decision maker on health care issues.
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What are 4 phases of a helping relationship?
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1.Preinteractive
2.Introductory 3.Working 4.Termination |
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What are six barrriers to effective communication?
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1.Language
2.Changing the subject 3.Giving opinions not facts 4.Not paying attention |
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What benefit does the patient advocate provide?
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The ability to solve issues at the lowest level and in a timely manner.
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What are some ways to determine patient needs and expectations?
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-Concentrate on what's being said.-Occsionally repeat back.-Ask questions.-Don't interrupt.-Think of the feelings behind words.-Watch non-verbals.- Make eye contact.
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List some benefits of the customer service survey.
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-Identifies areas/personnel providing outstanding service.-Identifies opportunities for improvement.-To make suggestions.
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How should you handle a customer that is dissatisfied and difficult to deal with?
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-Stay calm.-Don't argue.-Stay professional.-Move to a less crowded area.-Watch body language.-Get help if needed.-Don't take it personally.-Contact pt. advocate if needed.
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While you are at the front desk making an appointment for a pt., the phone starts to ring and there is no one to answer. What do you do?
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Politely excuse yourself to answer the phone. Take name and # to return call or place caller on hold.
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Why is it important not to give medical advise over the phone?
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Legally risky and can lead to self-treatment by pts.
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What should you do if there is any question regarding a pts. symptoms?
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Have the pt. come in.
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What are 2 ways to parctice effective time management which contribute to stress management?
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1.Delegate when permitted.
2.Share responsibilities. |
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Why does a cultural background often bring satisfaction to an individual?
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Individuals often experience a sense of pride and satety through the cultural connection they share w/others particularly in their own family.
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List the seven habits of a successful PCM team.
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1.Being proactive
2.Being customer-focused 3.Managing a panel 4.Instilling the habit of prevention 5.Working as a team member 6.Seeking information to help focus communicting |
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List the responsibilities of the aerospace medical service tech.
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-Front-line preventionist.-Performs basic physical exam.-Conducts PHA.-Enters information into PIMR.-Takes history and counsels pt.-Enters laband x-ray requests into CHCS/AHLTA.-Follows protocols from provider.-Coor. pt's follow-up appts.-Records maintenance and screening.-Preps pt. for exams/procedures.-Pt. education.
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Which PCM team member is known as the information expert?
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Health Services Management Tech (4A)
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Explain how to verify beneficiary eligibility.
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Designated MPF personnel confirm the pt's identify and verify entitlement by performing a DEERS and an ID "check".
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Explain the treatment process for an individual who has questionable eligibility for routine care.
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Perform a risk assessment.
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Explain the process on an individual who has questionable sligibility but needs emergent care.
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Provide care, then determine eligibility.
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List five functions of AHLTA.
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1.Pt. registration, admission,desposition and transfer.
2.Inpatient activity documentaton. 3.Outpatient admin. data. 4.Lab 5.Drug/Lab test interaction |
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What does AHLTA support?
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Force health, Public health and MHS optimization.
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Whatt does DEERS function as?
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Both a repository and database of record.
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What is the overall strategy of population health management?
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To focus foremost on managint the health of a defined population.
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For what is coding used?
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Pt. record documentation, reimbursment, staffing consideration, program management and utilization control.
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What are the four sections in the ICD-9?
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1.Coding guidelines
2.Disease alphabetical index 3.Diseases tabular list 4.Appendixes |
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Which of the following defines nonmaleficence?
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The duty to do no harm.
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Which of the following defines fidelity?
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Acting in a responsible manner.
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What specifically defines the scope of practice of the 4NO career field?
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STS
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What are pt responsibilities designated to do?
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Protect other pts and health care workers.
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During which stage of grieving process is it most important to allow the pt to do most of the talking?
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Depression
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Which form is used to inform the pt the purpose and uses of information collected in their medical record?
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DD Form 2005
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Why is the DD Form 2005, Privacy Act Statement used when providing care?
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Eliminates the need for a privacy act statement with each medical or dental document.
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Which category of personnel does HIPPA affect?
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Anyone handling pt. information.
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For general guidance regarding HIPPA, use
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DOD Regulation 6025.18-R
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Which phase of a pt relationship is described by establishing the identity and roel of the pt and the health care worker and clarifying the reason for the appointment or hospitalization?
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Introductory
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Which of the following is considered a barrier to effective communication?
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Talking too much
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Who is considered the pt advocate?
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Every staff member
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Who is an excellent resource to guide a pt that is having difficulty understanding facility procedures or off-base referral services?
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The pt advocate.
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What is the purpose of the Pt Advocacy Program?
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Provide an unbiased Third party.
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What is the purpose of customer service surveys used in the MTF?
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Collect feedback and determine ways to better serve the patients.
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Should technicians give medical advice over the telephone?
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No;legally risky and could lead to self-treatment.
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How should you handle a non-emergent telephone call for the provider if he/she is with a pt and the caller doesn't want to hold?
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Take a message.
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What is an appropriate way to help relieve a pt's stress?
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Remain honest and in control to decrease the pt's anxiety.
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Analysis of performance and health status is the responsibility of which primary care management team member?
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Nurse
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What 4 components make up the PCM team?
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Provider, nurse, technician and 4A
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When a PCM team is successful in achieving the team goal, what must each member do?
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Make sure all patients have appointments on the day requested.
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It is improtant for a health care team to work in harmony to ensure
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The best care is provided to our customers
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What is a habit of a successful PCM team?
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Being proactive
Managing a panel Communicating |
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Who is ultimitely responsible for establishing an individuals eligibility for medical care in DEERS?
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MPF
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At what age are children required to have their own ID card?
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10
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Enrollment information in DEERS is sent to the MTF at least
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Quarterly
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If you are working in CHCS what function would not be availible to you?
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Outpatient coding data
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If you are trying to determine deployment status of a unit, what system would you use that will support Force Health Protection, Population Health, and MHS optimization?
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AHLTA
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Before managed care, who shouldered the responsiblity for follow-up care?
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Pt
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The ICD-9 is divided into how many sections?
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4
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What does the abbreviation NEC stand for when used in ICD-9?
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Not elsewhere classified
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