I/o - Module 2 Unit 1

Front 1

Opinion or belief of segment of an attitude

Back 1

Cognitive Component

Hint 1

established perception or what you believe to be true about something or someone

Front 2

Emotions influence workplace behaviour, and one of theckey to understanding the relationship between emotions and behavior is through the nature of ______

Back 2

Attitude

Front 3

The emotional or feeling segment of an attitude

Back 3

Affective Component

Hint 3

feeling represent one's conscious positive or negative evaluations of someone or something

Front 4

An intention to behave in a certain wau towards something or someone

Back 4

Behavioral Component

Hint 4

Motivation to engage

Front 5

We form attitudes through our experience of reward and punishment

Back 5

Learning

Front 6

People may form attitudes based on their observations of their own behaviours.

Back 6

Self-perception

Hint 6

Analyze their own behaviour

Front 7

People infer their emotions by observing their bodies and their behaviours.

Back 7

Self-perception theory

Hint 7

Feelings are consequences of behaviour.

Front 8

People seek _____ among their attitudes, and between their attitudes and their behavior.

Back 8

Consistency

Front 9

Incompatibility between two or more attitudes or between behaviour and attitudes

Back 9

Cognitive dissonance

Hint 9

Involves an emotional experience caused by perception thatcour beliefs, feelings, and behavior are incongruent with one another.

Front 10

A positive or negative evaluation of something or someone

Back 10

Job Attitudes

Front 11

Most important job attitude

Back 11

Job Satisfaction

Front 12

Person's evaluation of his or her job and work context

Back 12

Job Satisfaction

Front 13

Identify psychologically with their job

Back 13

Job Involvement

Hint 13

perceived performance levels important to their self-worth.

Front 14

Employees' beliefs regarding the degree to which they influence their work environment, their own competencies, meaningful of their job and their perceived autonomy.

Back 14

Psychological empowerment

Hint 14

employees are empowered through making employees see themselves as competent

Front 15

Broad commitment towards the organisational as a whole

Back 15

Organizational commitment

Hint 15

emotional attachment

Front 16

Organizational commitment due to one's strong positive attitudes towards the organization.

Back 16

Affective commitment

Hint 16

the "usual" organizational commitment

Front 17

Organizational commitment due to feelings of obligation

Back 17

Normative commitment

Front 18

Organizational commitment due to lack of better opportunities

Back 18

Continuance commitment

Front 19

Employees believe the organizational values their contribution and cares about their well-being

Back 19

Perceived Organizational Support

Front 20

Individual's involvement with, satisfaction with, and enthusiasm for the work he dows

Back 20

Employees Engagement

Front 21

Asking individuals to respond one question such as: "all things considered satisfied are you with your job?"

Back 21

Single Global Rating

Hint 21

measuring job satisfaction

Front 22

Identifying key elements in a job, and asking for employee's feelings about each

Back 22

Summation of Job Facet

Hint 22

measure job satisfaction

Front 23

Measuring 5 facet of job satisfaction

Back 23

Job Descriptive Index

Hint 23

JDI

Front 24

extrinsic and intrinsic aspects of the job

Back 24

Global Job Satisfaction

Hint 24

GJS

Front 25

Measures degree of agreement between the perceived quality of broad aspects of a job and employee expectations

Back 25

Job Satisfaction Relative to Expectations

Hint 25

JSRE

Front 26

long-form: 100 questions base on 20 subscales which measures satisfaction

Back 26

Minnesota Satisfaction Questionnaire

Hint 26

MSQ

Front 27

Originally intended to measure job satisfaction in human services, nonprofit and public organisations

Back 27

Job Satisfaction Survey

Hint 27

JSS

Front 28

an index measure of overall job satisfaction

Back 28

Job Satisfaction Index

Hint 28

JSI

Front 29

Measures both overall and specific facets of job satisfaction

Back 29

Job Diagnostic Survey

Hint 29

JSD

Front 30

Intrinsic nature of the work itself, social interaction, and supervision

Back 30

Job Conditions

Hint 30

Causes of job satisfaction

Front 31

who believed in their inner worth abd basic competence aka core self-evaluation

Back 31

Personality

Hint 31

Causes of job satisfaction

Front 32

correlates with job satisfaction and happiness of people

Back 32

Pay

Hint 32

Causes of job satisfaction

Front 33

An organization's self-regulated actions to benefit society or the environment beyond what is required by law

Back 33

Corporate Social Responsibility (CSR)

Hint 33

Causes of job satisfaction

Front 34

Includes leaving the organization, transferring to another work department or trying to fer away from dissatisfying situation

Back 34

Exit

Hint 34

Impact of job dissatisfaction

Front 35

Total loss of the organization od employee knowledge, skills, abilities, and other characteristics.

Back 35

Collective turnover

Hint 35

under exit - Impact of job dissatisfaction

Front 36

Expressed through an active or constructive response /attempts to improve conditions

Back 36

Voice

Hint 36

Impact of job dissatisfaction

Front 37

Expressed by passively but optimistically waiting conditions to improve

Back 37

Loyalty

Hint 37

Impact of job dissatisfaction

Front 38

Expressed through allowing conditions to worsen

Back 38

Neglect

Hint 38

Impact of job dissatisfaction

Front 39

also known as counterproductive work behaviour. Intentional employee behaviour that are contrary to the interest of the organisation

Back 39

Behavioral Response to Job Dissatisfaction

Front 40

In terms of turnover, employees' _____, refers to the extent to which an employee's connections to the job and community result in an increased commitment to the organisation — can be closely link to their job satisfaction.

Back 40

Job Embeddedness