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7 Cards in this Set
- Front
- Back
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Determinants of Peformance for Campbell's model of job performance?
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Declaritive Knowledge, Procedural Knowledge and Skills, Motivation
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Criterion Deficiency
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Judging performance based only on one aspect.
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Criterion Contamination
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Includes info. unrelated to the behavior being measured.
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How organization should define performance (Campbell)?
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1. Observable behavior
2. Under the employees control |
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Task Performance
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Proficiency with which employees perform activities that are formally recognized as part of their job. (Cognitive Ability)
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Contextual Performance
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Going above and beyond to help the company, fellow workers, etc. (Personality Trait)
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Counterproductive Work Behaviors (Define, describe, causes)
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1.Deviance toward org. (stealing, lowering production)
2.Deviance toward individuals. (interpersonal) Causes: job dissatisfaction, unequality, personality factors |
