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7 Cards in this Set

  • Front
  • Back
Determinants of Peformance for Campbell's model of job performance?
Declaritive Knowledge, Procedural Knowledge and Skills, Motivation
Criterion Deficiency
Judging performance based only on one aspect.
Criterion Contamination
Includes info. unrelated to the behavior being measured.
How organization should define performance (Campbell)?
1. Observable behavior
2. Under the employees control
Task Performance
Proficiency with which employees perform activities that are formally recognized as part of their job. (Cognitive Ability)
Contextual Performance
Going above and beyond to help the company, fellow workers, etc. (Personality Trait)
Counterproductive Work Behaviors (Define, describe, causes)
1.Deviance toward org. (stealing, lowering production)
2.Deviance toward individuals.
Causes: job dissatisfaction, unequality, personality factors