Email has become the most convenient and common form of communication for businesses. As Meir S. Hornung explains, email has the “ability to widely transmit large amounts of data instantaneously” and it has “emerged as an essential tool for increasing productivity and efficiency in the workplace” (Hornung 120). This is because it is a written form of communication that can be referred back to numerous times. Emails can also serve as contracts and legalized documents between two individuals. When information is written in an email, it has a dimension of permanence and sincerity. Because of the seriousness of email communication, employee’s interactions must be completely professional. If email content does not reflect an employee’s business in an appropriate manner, the company can face serious problems. As Gaudin explains in her article, “A company is liable for most wrongs that its employees commit using computers, e-mail or browsers on the job”, which is a large burden on a company (Gaudin).
In monitoring emails, employers are simply protecting their liability. Emails are considered legal documents that carry much weight as evidence in any court case. Due to the high probability that a company will be sued at some point in its lifetime, it is very likely for