Why Knowledge Management Systems Fail? Essay

1348 Words Dec 4th, 2016 6 Pages
Figure 3 (Choy & Suk, 2005)
Why knowledge management systems fail?
In light of the works of various specialists and creators, there are two classifications of components, to be specific "causal" and "resultant" (Frost, 2014). Causal elements mention basic issues inside the association, which prompts to conditions that are not appropriate for KMS. They are not generally effectively noticeable and they prompt to various side effects, known as "resultant" variables. For each of these focuses, there is significant experimental proof and in addition hypothetical consultations connecting them to KMS disappointment (Frost, 2014).
Causal Failure Factors:
Absence of execution pointers and quantifiable advantages, insufficient administration bolster, despicable arranging, outline, coordination, and assessment, deficient expertise of information chiefs and specialists, Problems with hierarchical culture, Improper authoritative structure (Frost, 2014).
Resultant Failure Factors:
Absence of across the board commitment, Lack of importance, quality, and ease of use, Overemphasis on formal learning, systematization, and determinant needs, Improper execution of innovation, Improper planning and inordinate costs, Lack of duty and proprietorship and Loss of information from staff deserting and retirement (Frost, 2014)

Knowledge management system failure case study
A worldwide bank that crossed crosswise over 70 nations chose to execute different KMS extends after the flight of a…

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