The principle of duty of care is that there is an obligation by the worker to avoid acts or omissions, which could be reasonably foreseen to injure or cause harm to themselves or other people. It means that one must anticipate risks to the client and take care to prevent harm from occurring to them. Harm encompasses both physical and emotional harm.
There needs to be a clear distinction about what the nature of the care or support is that is expected to be provided, and in which the person is relying on. A breach of duty of care exists when it is proven