The Importance Of Industrial Organizational Psychology In Action

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The Veterans Affairs Compensation and Pension (C&P) clinic in Shreveport, Louisiana gave me an opportunity to witness the many facets of Industrial Organizational (I/O) Psychology in action. After a year of studying theories and practices in textbooks, I observed organizational processes through a different lens due to my instruction in this program. I have gained a better understanding of performance review, interagency reliance, communication, self-assessment, selection, training and development, and task analysis. My main focus dealt with understanding publications called Standard Operating Procedures (SOP); by request of my on-site supervisor, I was able to generate additional SOP’s based on an acceptable federal format. Before I discuss …show more content…
Handouts containing an overview, objectives, presentation slides, example product (self-assessment), and HR contacts were disseminated at the beginning of the training. Aamodt (2013) emphasizes the importance of handouts in lecture-based training because employees can take the information back to the workplace; this is beneficial because employees are likely to forget the half of the training content once they leave the room. Employees write their self-assessments to communicate to the program director what they accomplished in addition to their assigned duties; this information aids the program director’s decisions on grade promotions, performance reviews, and annual bonuses. Research indicates that when employees participate in self-assessments, particularly goal-setting, motivation increases and defensiveness during supervisor-conducted performance appraisal decreases (Cascio & Aguinis, …show more content…
Certain individuals needed time to become familiar with me before fully divulging task information. During interviews with the staff when it was determined that certain tasks were performed by multiple employees, although the process could be completed by one employee (which would improve efficiency), it was a fulfilling feeling for me. Certain employees showed concern: I had to inform one employee that I was an intern, I was not performing an official organizational analysis to determine what positions within the agency were excessive, and that none of the task information he disclosed would affect his job security. Most of the staff knew that this project (procedural reference guide) would be beneficial for me and for the agency as well in the case of employee absence or

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