The Importance Of Good Communication Skills

Good communication skills require a high level of self-awareness. Understanding your personal style of communicating will go a long way toward helping you to create good and lasting impressions on others. By becoming more aware of how others perceive you, you can adapt more readily to their styles of communicating. This does not mean you have to be a chameleon, changing with every person you meet. Instead, you can make another person more comfortable with you by selecting and emphasizing certain behaviors that fit within your personality and resonate with another.

The success of any relationship relies on the ability to communicate well. Communication is important in all relationships as it allows us to share our interests, concerns, and …show more content…
The best clues for identifying styles are nonverbal. Learn to be observant of people’s gestures, posture, and facial expressions, and the rapidity and loudness of their speech. Animated facial expressions and high-volume, rapid speech are characteristic of the emotive communication style. Infrequent use of gestures, speaking in a steady monotone, and few facial expressions are characteristic of the reflective style. Of course verbal messages will also be helpful. If a person tends to be blunt and to the point and makes strong statements, you are likely observing a director. We have noted that communication style is determined by where a person falls on the sociability continuum and the dominance continuum. Once you have identified as many verbal and nonverbal clues as possible, use this information to place the person on each continuum. that the person is low in sociability, you automatically eliminate the supportive style. By the process of elimination, you conclude that this person is probably reflective. Another person’s style should not be carved in stone. You should continue to collect new information and reassess your initial observations. Keep in mind that different situations bring out different behaviors. If you observe someone participating in a classroom discussion, then later observe the same person relaxing with friends at a local restaurant, you may witness two …show more content…
Communication style flexing is a technique a salespersons often use to adjust to the communication style of a consumer; style flexing reduces the potential of communication style bias. Imagine a sales professional offering goods or services who concentrates on trying to push a sale more than what a consumer wants. consider the associate who continually tries to convince you to purchase a warranty for an electronic purchase. If you have ever been to a department or specialty store and you are confronted by a sales professional who continually attempts to sell you something even though it is clear that you are not interested, that person is suffering from communication style bias. Extended warranties and maintenance service plans are often offered this way by sales professionals under pressure to boost