Whether it be government policy, technology change, rising number of aging American’s or insurance policy change, something is always changing. Change is due to both internal and external factors, changes are necessary for health care organizations to survive and flourish. Although change is necessary for health care organizations to stay alive, change is not always accepted and is often resisted by employees. Managers need to be able to effectively sell change. So, what is change and why is change resisted and what are characteristics that hinder change? Knowing that change is a constant, what are the most common changes occurring in health care and why do so many changes occur? Managers of organization’s play a huge role in changes, so how can mangers make change easier and what are some ways that managers can overcome resistance to …show more content…
well the first thing that a manager can do to successfully overcome resistance to change is to overcome opposition. One of the best ways to do this is to involve and engage those who are opposing the change. Managers can actively see what their concerns are and possibly alleviate the problem in a timely manner. By allowing employees time to give their input, it assures them that they are part of an organization that actually cares about its workers (Lawrence). The next thing that a manager can do to successfully overcome change is effectively engage employees and one of the best ways to do this is to listen to employees. Since employees are the ones who deal first hand with patients, it is important to receive feedback from them (Lawernce). Another way to successfully overcome resistance to change is to implement change in several stages, as stated previously. Change does not and should not occur all at once. A manger should first prepare for change, then take action and make a plan to manage the change, and lastly support the change and assure that everything is going as planned. The last way to overcome resistance is to always communicate change effectively with employees. This means a manager must explicitly tell employees what is going on. Using a blend of formal and informal communication allows you to guarantee that all employees receive the news about the change in some way or another