Ibm-International Essay example

1817 Words Aug 9th, 2015 8 Pages
CHAPTER 15
Leadership and Employee Behavior in International Business

Chapter Objectives

After studying this chapter, students should be able to:

 Identify and discuss the basic perspectives on individual differences in different cultures.
 Evaluate basic views of employee motivation in international business.
 Identify basic views of managerial leadership in international business.
 Discuss the nature of managerial decision making in international business.
 Describe group dynamics and discuss how teams are managed across cultures.

CHAPTER SUMMARY

Chapter 15 examines the behavior of managers and employees in different cultures, and the impact of managerial behavior on international business. The chapter begins
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The text provides several examples of how these traits differ across cultures.
• Other personality traits that also influence behavior include the locus of control (the extent to which people believe that their behavior has a real effect on what happens to them); self-efficacy (a person’s beliefs about his or her capabilities to perform a task); authoritarianism (the extent to which an individual believes that power and status differences are appropriate within hierarchical social systems like business organizations); and self-esteem (the extent to which a person believes that she is a worthwhile and deserving individual).

Attitudes across Cultures

• Attitudes are complexes of beliefs and feelings that people have about specific ideas, situations, and other people.
• Job satisfaction or dissatisfaction is an attitude that reflects the extent to which an individual is gratified by or fulfilled in his or her work. The text notes that research on job satisfaction indicates that expatriates who are satisfied with their assignments and jobs are more likely to be loyal to their employer. The text also provides the results of a study indicating that Japanese workers are generally less satisfied than their American counterparts.
• Organizational commitment, which reflects an individual’s identification with and loyalty to the organization, is another important job-related attitude. The text…

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