conducted a study assessing 98 nurses, patient care assistants, and unit secretaries before and after completing a one-hour pilot education program on CC. The course focused on participants’ own cultures, issues surrounding health disparities, and healthcare provider implications. None of the participants were previously enrolled in the course.
Campinha-Bacote’s Inventory for Assessing the Process of Cultural Competence Among Healthcare Professionals-Revised (IAPCC-R), a hand-written self-report measure, was used to evaluate the participants before the course, three months after the course, and six months after the course. The pre-test was meant to measure baseline CC for the sample. The two post-tests were utilized to assess the effect of the training on CC. The IAPCC-R was composed of 25 items, which participants were to respond to using a 4-point Likert-type …show more content…
In the first case, a woman attended the dentist along with her caretaker, as she was in a wheelchair and struggled to communicate due to a past stroke. The second case presented a nurse who made inappropriate comments regarding sexual orientation in front of a patient who took offense. The third case involved a male patient with Autism Spectrum attending the dentist for the first time. Finally, the fourth case presented a patient from the Church of the Latter Day Saints faith who was apprehensive about anesthetic. Two trained evaluators, a dentist and a non-dentist, scored participants using a 10-point scale (1-3 meaning needs improvement and 4-10 ranging from satisfactory to