Communication is the transfer of information, ideas or feelings from one person to another (Coley, 2015, p.202). Communication can mean different things to different people it all depends on the person and situation at hand. Communication is not just telling information to another person; it is much more than that. That is only a slight part of the communication process. Communication involves verbal and nonverbal language. The emotional state of the people involved, outside distractions, and the cultural background affects relaying and interpretation of the message (Weiss & Tappen, 2015, p. 92). A person’s attitude or character can influence how information is relayed or received. An individual has to be actively listening to comprehend the
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Communication among staff is a concern in every institute not just the medical field, but in the health care field miscommunication can result in loss of life or a job that you have worked very hard to achieve. In today’s healthcare system, the way we communicate patient information is very important to that patient’s safety and overall welfare. Effective communication between nurses helps build trusting relationships between co-workers and thus improves overall patient wellbeing and satisfaction. The happier and less stressed a patient is about their care the better and faster the healing process. Given the nurses main role in providing care they play a very critical part in improving communication. Several problems can happen when this communication fails, some information can be missed, information may be misunderstood, orders may not be clear, and changes in patient status can be overlooked. In 2006 the Joint Commission found sixty-five percent of sentinel events were the result of communication problems (Cornell, Gervis, Yates, Vardaman, 2014; p.334). In order to eliminate these errors the Joint Commission incorporated hand-off communications in its 2009 national patient safety goals (Weiss & Tappen, 2015, p. …show more content…
Doug Bonacum first used the acronym while working on a ship and having to report potentially dangerous situations to his captain late at night. The captain wanted his information as brief and simple as possible so this tool was used to facilitate that process. While serving twenty-five years later as a quality and safety leader in the Northern California Kaiser Permanente healthcare Organization, Bonacum in 2002 conceptualized and elaborated the SBAR tool to facilitate improved communication between doctors and nurses in a peri-natal unit (.Westwood, Westwood, Felländer-Tsai, Haluck, 2012)
In response to these goals set by the Joint Commission the SBAR communication tool was established and put into place by healthcare facilities of every kind. This communication tool for patient assessment can be used in almost any situation it can be used between nurses at the end of a shift, between nurses and doctors when reporting a change in patient status, or between any numbers of healthcare workers. With the multiple handovers that happen per patient, communication of critical patient information between healthcare workers is a fundamental component of communication in the health care
Communication among staff is a concern in every institute not just the medical field, but in the health care field miscommunication can result in loss of life or a job that you have worked very hard to achieve. In today’s healthcare system, the way we communicate patient information is very important to that patient’s safety and overall welfare. Effective communication between nurses helps build trusting relationships between co-workers and thus improves overall patient wellbeing and satisfaction. The happier and less stressed a patient is about their care the better and faster the healing process. Given the nurses main role in providing care they play a very critical part in improving communication. Several problems can happen when this communication fails, some information can be missed, information may be misunderstood, orders may not be clear, and changes in patient status can be overlooked. In 2006 the Joint Commission found sixty-five percent of sentinel events were the result of communication problems (Cornell, Gervis, Yates, Vardaman, 2014; p.334). In order to eliminate these errors the Joint Commission incorporated hand-off communications in its 2009 national patient safety goals (Weiss & Tappen, 2015, p. …show more content…
Doug Bonacum first used the acronym while working on a ship and having to report potentially dangerous situations to his captain late at night. The captain wanted his information as brief and simple as possible so this tool was used to facilitate that process. While serving twenty-five years later as a quality and safety leader in the Northern California Kaiser Permanente healthcare Organization, Bonacum in 2002 conceptualized and elaborated the SBAR tool to facilitate improved communication between doctors and nurses in a peri-natal unit (.Westwood, Westwood, Felländer-Tsai, Haluck, 2012)
In response to these goals set by the Joint Commission the SBAR communication tool was established and put into place by healthcare facilities of every kind. This communication tool for patient assessment can be used in almost any situation it can be used between nurses at the end of a shift, between nurses and doctors when reporting a change in patient status, or between any numbers of healthcare workers. With the multiple handovers that happen per patient, communication of critical patient information between healthcare workers is a fundamental component of communication in the health care