Facilitate Contiuous Improvement Essay

2127 Words Nov 11th, 2012 9 Pages
BSBMGT516C: Facilitate Continuous Improvement
Assessment Tool 3 (AT3): Project
Implementing Continuous Improvement to Facilitate Organisational Success
Continuous improvement is a perpetual quality management process that relies upon all stakeholders to participate in a process or activity to enhance efficiency, sustainability and quality outputs by systematically introducing small effective changes that result in improvement. By involving all stakeholders in the practice of identifying areas for improvement, the overall quality output of an organisation should gradually improve over time.
Organisations should encourage their staff to participate in the process by encouraging them to undertake regular self-assessment, track their
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The more information people have regarding change the more likely they are to be accepting and supportive of its implementation.
Good communication methods within an organisation contribute to the role and purpose of individuals and teams, and the minimisation of waste of resources such as time, materials and effort. Employees becomes willing to accept responsibility and take initiative in performing their role, and are satisfied and productive members of the organisation who are able to establish effective workplace relationships based on honesty, trust and disclosure.
A number of formal and informal communication systems can be utilised to ensure that employees receive accurate information in a timely fashion regarding expected change likely to impact them where they might be expected to contribute in their role within an organisation.
These may include: * Memos | * reports | * email/intranet | * electronic bulletin boards | * video conferencing | * chat rooms | * meetings | * conferences | * face-to-face individual communications | * face-to-face group communications |

The method of communication should be appropriate for the intended audience, the needs of the organisation, the nature and complexity of the information being communicated, and the level of understanding and knowledge of the audience. Consideration should also be made for the consequences of the communication being

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