One of the key messages from Van Keer et al. (2015) noted “an effective conflict prevention should not only focus on ethno-cultural difference but should also take the structural, organizational characteristics of the critical care context sufficiently into account (p. 11).” This conflict prevention would be at least one avenue where by, the pursuit of education and communication might be cultivated within an intensive care unit. Pursuing this further, communication is central to making improvements in a critical care setting, especially from the onset and as needed throughout the continuum of care when the status of the patient changes. The authors stated “how ethno-cultural differences are bridged during communication between
