Crisis And Post Crisis Responses : The Flint, Michigan Water Crisis Case

953 Words Jun 24th, 2016 4 Pages
Part 1: Crisis and Post Crisis Responses: The Flint, Michigan Water Crisis Case Living just two hours south of Flint, MI, I followed the news stories about their water crisis pretty closely. Organizations from all across the state and beyond offered assistance to the people of Flint. It became a household topic of conversation. My recommendations for the mayor of Flint at this point in time is to sit down and do a very serious evaluation of the crisis communication. It is time to put the scapegoating and blame aside and take an honest look at what they did and didn’t do to navigate their stakeholders through this crisis situation. Coombs (2015) suggests that, “Organizations learn to improve their crisis management through evaluation.” Coombs continues to say that, “One way to improve the crisis management process is by learning what the organization did right or wrong during a crisis. Evaluation yields insights that should be treated as crisis management lessons” (p. 162). Another important step that I would recommend to the mayor of Flint is that they need to get to work on replacing the water pipes. The longer they wait, the longer the people of Flint are not going to trust the government and the people they voted into office to protect their health, well-being and safety. According to an article by Sara Ganim (2016), “It’s been five months since the state of Michigan relented and switched Flint 's drinking water source back to the Great Lakes, after a disastrous…

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