Summary: The Importance Of Communication In Nursing Care

The significant events within this scenario include Tom’s embarrassment and silence whilst showering Mrs Wendy Jones which is important as it reflects the lack of communication between the community nurse, Jill and student nurse, Tom. Tom is uncertain, but continues to proceed with showering which not only shows his incompetence, highlighting how communication is a crucial aspect in nursing practise but also emphasises how Tom is working outside his scope of practise which shows that he is not fully equipped with the skills and knowledge he requires to perform the task at hand. Similarly, Mrs Wendy Jones sharing her thoughts with Tom about giving up and having had saved her prescription tablets and Tom’s reaction to this event is significant …show more content…
(Atkins, de Lacey, & Britton, 2014, p. 122)

Registered nurses have a fundamental role in ensuring a safe healthcare environment is maintained and since nurse’s work in very diverse environments, what is considered a safe environment can vary across all scopes of practise and can be very dependent on the particular location in which healthcare is being delivered. (Fedoruk & Hofmeyer, 2014, p. 169). The risk factors that both the registered nurse and student nurse face in this home visit include the incident of being greeted by a large …show more content…
Furthermore, Tom’s reaction to this situation highlights the importance of consequence based ethics and the importance of seeking the best possible health outcome for the patient. It is important that Tom refers to the Mandatory reporting process which involves nurses being obligated by the law to disclose confidential information in order to protect people within their care. (Atkins, de Lacey, & Britton, 2014, p, 163). Tom would need to report his conversation with Mrs Jones about her frustration and her saving up her prescription medication. This will work to ensure that the ethical principle of beneficence is achieved through ensuring the person’s welfare is treasured. (Atkins, de Lacey, & Britton, 2014, p. 83). Tom could also reflect on his reaction to the conversation with Mrs Wendy Jones and identify where further improvement could occur in his communication skills if this type of conversation were to arise in the future with other patients, this would work to ensure that Tom was equipped with the knowledge and skill to deal with this situation more effectively and direct the client to multidisciplinary team members for further information and provision of