Change Management Essay
REPORT ON TERM PAPER
ROHAN JAIN Executive Summary
Change management is not a stand-alone process for designing a business solution.
Change management is the processes, tools and techniques for managing the people-side of change. Change management is not a process improvement method. Change management is a method for reducing and managing resistance to change when implementing process, technology or organizational change. Change management is not a stand-alone technique for improving organizational performance. It is important to note what change management is and what change management is not, as defined by the majority of research participants.
Change …show more content…
Changes are scrapped and cancelled due to the lack of support throughout the organization.
Divides are created in the organization between 'us' and 'them'.
The organization builds a history of failed and painful changes.
Many types of risk are created - risk to the project, to the organization, to the employees involved and to the individuals supporting or chartering the change. Employees have a solid understanding of why change is happening.
Employees engage in both the solution and the change.
Training is used to build knowledge after employees have made the personal decision to support the change.
Resistance is identified and dealt with early in the process.
Senior leaders demonstrate their own and the organization's commitment to the change.
Communications are segmented and customized for different audiences, answering the questions that they care about.
Momentum is built throughout different areas and levels within the organization.
Changes are less painful to the organization and to the employees.
A coalition of support among senior leaders and managers creates momentum throughout the organization.
Probability of meeting project objectives is increased.
The organization begins to build a history of successful change, creating a better 'backdrop' for the next change initiative Discussion
Companies must weather a remarkable