Change Management Essay

1965 Words Oct 15th, 2005 8 Pages
What is Change Management? Organizational change can be described as the process of moving away from a current condition to realize some future state. Change management involves managing the process of achieving this future state. 1 (Nickols, 2004) Change can be viewed from two vantage points, that of the people making the changes and that of the people experiencing the changes. 2 In the top-down, or strategic viewpoint associated with management, the focus is on technical issues such as the investment required, the processes for implementing the change, how soon the change can be realized, and the outcome. In the bottom-up viewpoint of the employee, the focus is on what the change means to the individual, how they can …show more content…
5 (Orlikowski and Hofman, 1997) The premise of this model is that rather than planning for change, much change is improvised in response to unanticipated events. The model has two primary assumptions:

· Change is not an event with a defined end point where the organization returns to a new equilibrium state. Rather, change is an ongoing, constant process.
· Change is not anticipated

The authors identify three types of change:

· Anticipated change is defined as planned actions, with directed, intended outcomes
· Emergent change is a spontaneous response to some event where the outcome was not intended, nor anticipated
· Opportunity-based change also is not anticipated, but the change is intentionally introduced because of an event

Theory E and Theory O Model

In this model, two different theories of what drives change are given. Under Theory E, the purpose of the change is economic, or the creation of value for the organization. The leadership is top-down, emphasis is on the organizational structure, processes and procedures, and the planning is programmed. Under Theory O, the purpose is to develop the human resources of the company and build long-term performance based on a high level of commitment. The leadership is more participative, the focus is on developing a corporate culture, and planning is emergent. 6

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