The first step towards change would be for CEO Lynch to design an action plan for the Reliance Board. It would ideally list the main objectives and priorities of the board over the course a set timeframe. Any challenges or roadblocks to these priorities will be identified and discussed. Once modified, the priorities will cascade into multiple action items with set deadlines. Parameters for success will also be created as a way to measure their performance within each area. As an example, if a new priority is community outreach, potential roadblocks such as peaking community interest and getting the word out should be identified. Next, a timeline will be created with a goal in mind such as a community outreach event. The granular action items
