The Replacements is a workplace scenario that decodes human behavior and personality. It explores the differences between Taylor, Matt, and Judy’s behavior and personality in hopes of identifying the root of the teams’ frustration. Once the root is identified, Taylor suggest solutions for individual and organizational motivation. In the interactive scenario, you will also see how the broken psychological contract between Taylor and the Owner created the need for new management. Irrespective of the broken psychological contract, Taylor continued on with the organization as the manager’s trainer, which put the Pinch Model theory of “return to the way things used to be”, “renegotiation under duress”, or “resentful termination” in question.
