Essay on Book Review - the Serving Leader

1678 Words Mar 17th, 2013 7 Pages

A Review of The Serving Leader: 5 Powerful Actions That Will Transform Your Team, Your Business and Your Community

Review of The Serving Leader


Jennings, K., & Stahl-Wert, J. (2004). The Serving Leader: 5 Powerful Actions That Will Transform Your Team, Your Business and Your Community. San Francisco: Berrett-Koehler Publishers, Inc.

The book The Serving Leader, presents an alternative approach to leadership based on actions rather than theory. The dynamics of Serving Leadership are introduced using a narrative centered on an estranged son and his dying father. It is through the
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Results rather than activity is what matters, as a habitual practice these organizations shall constantly set performance goals and once achieved, they shall continue to raise the bar with higher expectations. Jennings & Stahl-Wert (2004) explain “people are built up when the bar of expectation is raised high and when the key leaders are carefully selected so that the Serving Leader’s powerful actions are replicated throughout the organization” (p. 43). The road to excellence however, is never without its’ barriers.

Barriers may include factors such as attitudes, obscured goals and communication deficiencies to name a few. However, in addition to supporting the many and setting high expectations it is a Serving Leaders responsibility to remove these and any other barriers. This process helps individuals achieve their goals so that the organization can achieve greater results overall. Additionally, a Serving Leader must always remain a teacher through their actions. Essentially, practice the principles that you wish to see in others. Together these processes is what the authors coin as blaze the trail, “since a serving Leader must both teach and remove obstacles so that others can follow the path they’ve blazed” (Jennings & Stahl-Wert, 2004, p. 53). It is these practices that assist in making it possible for others to progress.

Bohlander & Snell (2013) have expressed that

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