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29 Cards in this Set

  • Front
  • Back

SOCIAL PERCEPTIONS

forming impressions and of making inferences about others. Impressions come from verbal and nonverbal communication and physical appearance.

Nonverbal Behavior

the way in which people communicate without words: intentional or not.


-facial expressions, tones of voice, gestures, etc.

Primary emotions/ 6 universal emotions

anger, fear, happiness, sadness, surprise, disgust



Encoding vs. Decoding

encoding = showing nonverbal behavior
decoding = interpreting nonverbal behavior

Affect Blends

When you see 2 types of emotions on the face

Culture / Display Rules

rules that dictate which expressions are appropriate to show


- eye contact, personal space, touching, hand gestures: thumbs up sign, etc = all mean different things across different cultures.

Emblems

nonverbal communication symbols/gestures that are well understood within a given culture

Deception

Can and cannot tell deception by... words and face are controllable, body language gives away and voice is best clue as pitch goes up when someone is lying.

Gender and Nonverbal Communication

Women = better at encoding and decoding


bc... power, historically women have no better therefore more important for them to understand emotions.
Social Role Theory = women will politely ignore lying

Implicit Personality Theory

A type of schema in which people use to group various kinds of personality traits together
> someone who is kind is probably generous


> tied to culture , passed down thru generations

Attribution Theory

A description of the way in which people explain the causes of their own and other people's behavior

Internal Attribution

the inference that a person is behaving a certain way bc of something about themselves; their attitude, character, personality


> preferred over External Attribution

External Attribution

the inference that a person is behaving a certain way bc of something about the situation they are in


> assumed that other ppl would act the same way in the same situation

Controllability

guilt: internal, controllable, unstable = motivating

Stability

shame: internal, uncontrollable, stable = makes one feel bad
Attributions create different emotions

Covariation Model

a theory stating that to form an attribution about what caused a person's behavior, we need to note the pattern between the presence or absence of causal factors and whether or not the behavior occurs

Consistency Information (personal behavior)

does this person do this every time in this situation?


no? consistency = abnormal circumstance


internal attribution



Distinctiveness Information (personal behavior in other situations)

does this person do this in other situations?


yes? high distinctiveness = external cause


no? low distinctiveness = internal cause

Consensus Information (other people's behavior in the same situation)

do others do the same thing in this situation?


yes? high consensus = external cause


no? low consensus = internal cause

Correspondence Bias

The biased belief that people's behavior and personality match


ex. Martha Stewart: Baker? Con?



Fundamental Attribution Error

overestimates effects of internal dispositional factors and underestimates the external factor


> blaming the victim

Actor/Observer Difference

the tendency to see other peoples behavior as caused by their personality YET focusing more on the role of the situational factors when explaining our own behavior

Self-Serving Attributions

motivated to see ourselves positively


take credit for when we succeed and blame other people/things when we fail

False Consensus Effect

exaggerate how common our behaviors/opinions are with others if they are negative

False Uniqueness Effect

if we are doing something good, we went to think we are unique



Ego-Centric Bias

exaggerate our own contributions to shared activities

Relationship Saving Bias

don't want to only feel good about ourselves but with our partners as well, they are good too



Defensive Attributions

explanations for behavior of, or events that happen, to others


> avoid feelings of vulnerability, mortality



Belief in a "Just World"

people get what they get and they get what they deserve


> very likely when we think a victim could have controlled situation better but didn't