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6 Cards in this Set
- Front
- Back
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Organizational Development
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System of planned interventions designed to change an organization’s structure and/or processes to achieve a higher level of functioning
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Three (3) Processes of Organizational Change
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(1) Unfreezing
(2) Changing (3) Refreezing |
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Two (2) Types of Organizational Change
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(1) Episodic
Infrequent, discontinuous, & intentional; Senior leadership (2) Continuous Ongoing, evolving, & cumulative; Small continuous adjustments |
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Three (3) Cultural Layers
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(1) Observable artifacts
(2) Espoused values (3) Basic assumptions |
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Culture
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Language, values, attitudes, beliefs, & customs of an organization
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Climate
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Members’ attitudes, values, & perceptions
Shared meaning and understanding |
