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6 Cards in this Set
- Front
- Back
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What is negotiation? |
To confer with another with a view to compromise or agree |
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Where can negotiation be used? |
1. Agreeing a price 2. Rent reviews 3. Lettings 4. Valuations |
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What are the 6 stages to negotiation? |
1. Issue received - what is to be negotiated 2. Initial response - what are the aims 3. Prepare to meet - team selection, role definition 4. Meeting - initial argument and proposal 5. Agreement - thorough check if understanding 6. Implementation - checking what was agreed has been implemented |
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What are the four tactics? |
1. Opening - attempt to get more info from other party 2.discussion - argue and clarify 3. Proposal - apply pressure 4. Bargaining and closing - publicising and recording offer |
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What are the key points to the bribery act 2010 |
1. Organisation may be responsible for crimes committed by employees 2. It is giving someone's a financial advantage to encourage normal work 3. Risk assessment, due diligence and communication from top to bottom |
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What are the key points of money laundering regs 2007? |
1. Provide staff with adequate training 2. Risk assessment and due diligence 3. Ensures assets and money are clean |
