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39 Cards in this Set
- Front
- Back
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Digital Firm |
nearly all of the organization's significant business relationships with customers, suppliers, and employees are digitally enabled and mediated. |
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Business Processes |
set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated. |
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Key corporate assets |
intellectual property, core competencies, and financial and human assets-managed through digital means. |
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Time shifting |
business being conducted continuously rather than in a "work day". work takes place in a global workshop, within national boundaries. |
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6 strategic business objectives |
operational excellence, new products, services, business models, customer and supplier intimacy, improved decision making, competitive advantage, and survival. |
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Business model |
how a company produces, delivers, and sells a product or service to create wealth. |
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Information technology IT |
all hardware and software that a firm needs to use in order to achieve its business objectives. |
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Information system |
technically as a set of interrelated components that collect process, store and distribute information to support decision making and control in an organization. |
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Input |
captures or collects raw data from within the organization or from its external environment |
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Processing |
converts this raw input into a meaningful form |
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Output |
transfers the processed information to the people who will use it or to the activities for which it will be used. |
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Feedback |
output is returned to appropriate members of the organization to help them evaluate or correct the input stage. |
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Information systems literacy |
Broader understanding of information systems, which encompasses an understanding of the management and organizational dimensions of systems |
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Computer literacy |
focuses on knowledge of information technology. |
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MIS |
achieve broader information system literacy. Behavior and technical issues. |
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Senior management |
makes long-range strategic decisions about products and services as well as ensures financial performance of the firm |
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Middle management |
carries out the program and plans of senior management and operational management and moniters the daily activities of the business.
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Operational management |
monitors the daily activities of the business. |
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Knowledge workers |
engineers, scientists, or architects, create knowledge for the firm. |
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Business functions |
specialized tasks performed by bus. organizations consist of sales and marketing. |
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Culture |
fundamental set of assumptions, value, and ways of doing things, that has been accepted by most of its members. |
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Complementary assets |
required to dervie value from a primary investment |
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Organizational and management capital. |
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Transaction Processing systems |
computerized system that performs and records the daily routine transactions necessary to conduct business. |
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Business intelligence |
contemporary term for data and software tools for organizing, analyzing, and providing access to data to help managers. |
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management information system |
designates a specific category of info. systems serving middle management. |
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Decision-support systems |
focus on problems that are unique and rapidly changing. |
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Executive support systems |
help senior managment make decisions |
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Portal |
information is delivered through |
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Supply Chain management |
help manage relationships with their suppliers |
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E-commerce |
deals with buying and selling of goods and services over the internet. |
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social business |
use of social networking platforms |
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Information systems department |
formal organizational unit responsible for information technology services. |
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Programmers |
highly trained technical specialists who write the software instructions for computers |
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Systems analysts |
constitute the principal liaisons between the information systems groups and the rest of the organization! |
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Information systems managers |
leaders of teams of programmers and analysts, project managers, physical facility managers, or database specialists. |
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chief information officer |
leader of information system department |
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End User |
outside of the group where applications are developed |
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sd |
sd |
