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26 Cards in this Set
- Front
- Back
Name some different forms of communication
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Intrapersonal, Interpersonal, Small Group, Public Speaking, Mass Comm., Computer Mediated
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Name some purposes of Communication
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Discovery
Relate Help Persuade Play |
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Name the elements of Communication
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Messages
Noise Channels Source Receiver Effect |
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Principals of Communication
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Package of symbols
Process of adjustment Content and relationship Ambiguous (unclear) Punctuated Symmetry and complimentary Inevitable and irreversible |
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Course of language development
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6mo-2yr: phonological and semantic development
2yr and up: morphology Early school age: pragmatics, linguistics, competence Later school age: literacy and decontextualized language |
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Define phonology
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sounds in a given language; smallest unit being a phoneme
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Define morphology
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combining and changing phonemes to produce new words; smallest unit being morpheme
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Types of morphology
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Free: stand alone (cat)
Bound: must be combined (-ed, -ness, pre-) Derivational: creates new words (happy = happiness) |
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Define Syntax
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correct ordering of words into a sentence
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Define Semantics
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meaning of words
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Define Pragmatics
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dealing with language in use and the contexts in which it is used, taking turns in conversation, text organization, and implicature.
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Define the Scientific Method
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Hypothesis
Experiment and control group Independent and dependent variables Randomization of test subjects Standardize procedures |
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Define non-verbal communication
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-information separate from words direct meaning, between people, through various channels
-occurs all the time, without intention -meaning changes dependent on time and place |
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Channels of non-verbal communication
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-kinetics (body): gestures, body language, attractiveness
-face and eyes: not just smiling, but also staring, and lack of attention -proxemics (space): intimate, personal, social, and public -artifactual (clothing, color, jewelry, tattoos, etc.): consider sub-culture, what they do to make themselves different? -haptics (touch) -paralanguage (not what you say, how you say it): tone, sarcasm, info, etc. |
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Define Interpersonal communication
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-communication between 2 people
-includes acquaintances, friends, romantic partners, work, school colleagues |
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Define the Six Stage Relationship model
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1. Initial contact: seeing, meeting
2. Involvement: getting to know each other 3. Intimacy: close friendship, romance 4. Deterioration: dissatisfaction, which leads to... 5. Repair: internal changes led to interpersonal ones 6. Dissolution: pair then social |
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Describe some relationship theories
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-attraction theory: similarity, proximity, reinforcement, physical attraction
-relationship rules theory: for friends, romantic. family, work -relationship dialects theory: dynamic tensions (relationship between 2) -social exchange/equity theory: what do you get? |
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Key Elements of Interpersonal conflict
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1. An expressed struggle
2. Between at least 2 people 3. With the perception of incompatible goal, scarce resources 4. With the purpose of achieving a goal |
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Name some basic conflict myths
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-conflict is a sign of poor interpersonal relations
-conflict CAN be avoided -conflict is always because of misunderstanding -conflict can ALWAYS be resumed |
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Name some conflict triggers
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-entitlement
-fairness -dialect tensions (when 2 things are wanted at once) -controversial -power |
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Interpersonal conflict types
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-Pseudo conflict: basic misunderstandings
-Simple conflict: actual differences of opinion -Ego conflict: personal attacks, no longer about differences, but goals, plans, and opinions |
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Define Interpersonal Power
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degree to which a person can influence or control another person in the relationship
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Sources of Power in Interpersonal conflict
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Legitimate: social status or position
Referent: charisma or positive feelings Expert: greater knowledge and expertise Reward: ability to give you something you want |
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Conflict management styles
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Avoidance
Accommodation Competition Compromise Collaboration |
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Define Hall's High-Low Context Cultural Taxonomy
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-culture tells humans which stimuli are important and how to respond to them
-cultures differ on a continuum high: -messages carry shared understanding -reserved reactions -time is open, flexible -easy to determine membership -emphasis on a group low: -messages need to be stated explicitly -observable reactions -time is structured -hard to determine membership -emphasis on individual |
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Define Hofstead's Cultural Taxonomy
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-people develop "mental programs" during childhood, which are reinforced by culture
- seven dimensions 1. power distance 2. uncertainty avoidance 3. individualism versus collectiveness 4. masculinity vs. femininity 5. long vs. short term 6. indulgence vs. restraint 7. monumentalism vs. self-effacement |