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26 Cards in this Set

  • Front
  • Back
Name some different forms of communication
Intrapersonal, Interpersonal, Small Group, Public Speaking, Mass Comm., Computer Mediated
Name some purposes of Communication
Discovery
Relate
Help
Persuade
Play
Name the elements of Communication
Messages
Noise
Channels
Source Receiver
Effect
Principals of Communication
Package of symbols
Process of adjustment
Content and relationship
Ambiguous (unclear)
Punctuated
Symmetry and complimentary
Inevitable and irreversible
Course of language development
6mo-2yr: phonological and semantic development
2yr and up: morphology
Early school age: pragmatics, linguistics, competence
Later school age: literacy and decontextualized language
Define phonology
sounds in a given language; smallest unit being a phoneme
Define morphology
combining and changing phonemes to produce new words; smallest unit being morpheme
Types of morphology
Free: stand alone (cat)
Bound: must be combined (-ed, -ness, pre-)
Derivational: creates new words (happy = happiness)
Define Syntax
correct ordering of words into a sentence
Define Semantics
meaning of words
Define Pragmatics
dealing with language in use and the contexts in which it is used, taking turns in conversation, text organization, and implicature.
Define the Scientific Method
Hypothesis
Experiment and control group
Independent and dependent variables
Randomization of test subjects
Standardize procedures
Define non-verbal communication
-information separate from words direct meaning, between people, through various channels
-occurs all the time, without intention
-meaning changes dependent on time and place
Channels of non-verbal communication
-kinetics (body): gestures, body language, attractiveness
-face and eyes: not just smiling, but also staring, and lack of attention
-proxemics (space): intimate, personal, social, and public
-artifactual (clothing, color, jewelry, tattoos, etc.): consider sub-culture, what they do to make themselves different?
-haptics (touch)
-paralanguage (not what you say, how you say it): tone, sarcasm, info, etc.
Define Interpersonal communication
-communication between 2 people
-includes acquaintances, friends, romantic partners, work, school colleagues
Define the Six Stage Relationship model
1. Initial contact: seeing, meeting
2. Involvement: getting to know each other
3. Intimacy: close friendship, romance
4. Deterioration: dissatisfaction, which leads to...
5. Repair: internal changes led to interpersonal ones
6. Dissolution: pair then social
Describe some relationship theories
-attraction theory: similarity, proximity, reinforcement, physical attraction
-relationship rules theory: for friends, romantic. family, work
-relationship dialects theory: dynamic tensions (relationship between 2)
-social exchange/equity theory: what do you get?
Key Elements of Interpersonal conflict
1. An expressed struggle
2. Between at least 2 people
3. With the perception of incompatible goal, scarce resources
4. With the purpose of achieving a goal
Name some basic conflict myths
-conflict is a sign of poor interpersonal relations
-conflict CAN be avoided
-conflict is always because of misunderstanding
-conflict can ALWAYS be resumed
Name some conflict triggers
-entitlement
-fairness
-dialect tensions (when 2 things are wanted at once)
-controversial
-power
Interpersonal conflict types
-Pseudo conflict: basic misunderstandings
-Simple conflict: actual differences of opinion
-Ego conflict: personal attacks, no longer about differences, but goals, plans, and opinions
Define Interpersonal Power
degree to which a person can influence or control another person in the relationship
Sources of Power in Interpersonal conflict
Legitimate: social status or position
Referent: charisma or positive feelings
Expert: greater knowledge and expertise
Reward: ability to give you something you want
Conflict management styles
Avoidance
Accommodation
Competition
Compromise
Collaboration
Define Hall's High-Low Context Cultural Taxonomy
-culture tells humans which stimuli are important and how to respond to them
-cultures differ on a continuum
high:
-messages carry shared understanding
-reserved reactions
-time is open, flexible
-easy to determine membership
-emphasis on a group

low:
-messages need to be stated explicitly
-observable reactions
-time is structured
-hard to determine membership
-emphasis on individual
Define Hofstead's Cultural Taxonomy
-people develop "mental programs" during childhood, which are reinforced by culture
- seven dimensions
1. power distance
2. uncertainty avoidance
3. individualism versus collectiveness
4. masculinity vs. femininity
5. long vs. short term
6. indulgence vs. restraint
7. monumentalism vs. self-effacement