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8 Cards in this Set

  • Front
  • Back

General knowledge

Good communication - is essential for the efficient functioning of any enterprise.


The process- where the sender passes their message to a receiver so that it is accurately understood and can be acted upon.

Sender

An individual/organization/group attempting to get their message to others.

Receiver

An organization/group/individual to whom a message is sent.

Audience

The organization/group/individual that you are communicating with.

Informal

Relaxed, friendly, and unofficial.

Formal

Conventional , polite, respectful and official.

Slang

Words or phrases that might be used when chatting with family or friends informally.

Jargon

Special words or phrases that are used by a particular group or industry that are not commonly used by everybody.