Ch. 11 & 12 Patient Care Pp

Front 1

Communication

Back 1

Exchange of information, thoughts, or messages, includes interpersonal Rapport, also includes the accurate conveyance of information, clear self-expression, and transmission of information and ideas to others

Front 2

Emotional intelligence

Back 2

The ability to evaluate, perceive, and control emotions

Front 3

Maslow's hierarchy of needs

Back 3

Model of human needs developed by Abraham Maslow, original hierarchy identifies two types of needs: deficiency and growth needs were further divided into seven levels.

Front 4

Patient assessment

Back 4

Objective evaluation and determination of the status of a patient

Front 5

Three steps of patient assessment

Back 5

Step 1: view the patient's chart or procedure request or both

Step 2: verbal communication with the patient

Step 3: informed consent must be obtained from the patient under certain conditions

Front 6

Inpatient

Back 6

Someone who has been admitted to the hospital for Diagnostic studies or treatments

Front 7

Outpatient

Back 7

Patient who comes to a healthcare facility for diagnosis or treatment but does not usually occupy a bed overnight

Front 8

Verbal communication

Back 8

Messages to using spoken words , the exchange of information or thoughts, can be dramatically shaped by vocabulary , Clarity, tone, pitch a voice, and even the organization of sentences

Front 9

Nonverbal communication

Back 9

Exchange of information, thoughts, or messages using methods other than the actual words of speech. For example, tone of voice, speed of speech, facial expressions, and body language

Front 10

Speech and grammar

Back 10

Vocabulary, Clarity of voice, and even organization of sentences must be at a level appropriate for the patient

Front 11

Humor

Back 11

Using humor to relax and open up conversation is acceptable, but the technologist must be extremely careful to avoid cultural slurs and references to age, sex, diseases, and the abilities of other health professionals

Front 12

Paralanguage

Back 12

Music of language, the inflection of the voice and rhyme of speech

Front 13

Body language

Back 13

The position of the speaker's extremities and torso

Front 14

Three types of touch commonly used by radiologic Techs

Back 14

Touching for emotional support.

Touching for emphasis.

Touching for palpation.

Front 15

Palpation

Back 15

Application of light pressure with fingers

Front 16

Professional appearance

Back 16

Dressing professional help the patient feel more comfortable and confident in the technologist abilities

Front 17

Personal hygiene

Back 17

Unkept individuals may prompt patients to suspect that the person's personal behavior is similar to his or hers appearance , neglected

Front 18

Physical presence

Back 18

Posture is important because it is perceived as relating to confidence and self esteem

Front 19

Visual contact

Back 19

Eye contacts may help ensure that questions, instructions, and other information I have been understood

Front 20

Toddlers 1 to 3 years

Back 20

Are only concerned with what you are doing to them at the moment

Front 21

Preschoolers 3 to 5 years

Back 21

They must see or hear something to understand and must be actively involved to maintain their short attention spans

Front 22

School-age children 5 to 10 years

Back 22

At approximately age 7 children begin to think logically and analyze situations. Pay special attention to divert their attention from negative aspects of the exam

Front 23

Gerontology

Back 23

The study of aging and disease of older adults

Front 24

Five stages of grief

Back 24

Denial.

Anger.

Bargaining.

Depression.

Acceptance.

Front 25

Denial

Back 25

This and isolation may be the initial reaction and should be supported by silence and acceptance of the person without discussion of death

Front 26

Anger

Back 26

May occur as a result of the realization that life will be interrupted before everything the person planned has been accomplished and feeling that the person will soon be forgotten

Front 27

Bargaining

Back 27

Some patients experience the stage that focuses on Hope and maybe based in religion

Front 28

Depression

Back 28

Comes with the realization of the invisibility of death. The feeling is accompanied by a desire for death as a release from suffering. Permit this Behavior

Front 29

Acceptance

Back 29

Can only occur if enough time is provided and if the patient is appropriately helped through the other stages. The stage is characterized by a near-total lack of feelings

Front 30

Advance directive

Back 30

Legal document prepared by living, competent adult to provide guidance to the Health Care team if the individual should become unable to make decisions regarding Medical Care. May also be called a living will or durable power of attorney for health care

Front 31

Patient Anatomy

Back 31

Ability and right of patients to make independent decisions regarding their medical care

Front 32

Clinical history

Back 32

Information available regarding a patient's condition. Traditionally compromises data on localization, quality, quantity, chronology, setting comma aggravating or alleviating factors , and associated manifestations

Front 33

Data collection process

Back 33

Good history taking involves the collection of accurate objective and subjective data

Front 34

Objective data

Back 34

Data that is perceptible to the external senses

Front 35

Subjective data

Back 35

Data that is pertaining to or perceived only by the effective individual. Not perceptible to the senses

Front 36

Leading questions

Back 36

Undesirable method of questioning that provides information that may direct answers toward a suggested symptom or complaint

Front 37

Sacred seven

Back 37

7 elements recognized for a complete medical history

Localization.

chronology.

Quality.

Severity.

Onset.

Aggravation or alleviating factors.

Associated manifestations

Front 38

Localization

Back 38

Determination of a precise area, usually through gentle palpation or careful wording of questions

Front 39

Chronology

Back 39

Time element of the history, usually including the onset, duration, frequency, and course of the symptoms

Front 40

Quality

Back 40

Description of the character of the symptoms. For example , the color, quantity or size, and the consistency of blood or other body substances, size or number of lumps or lesions, frequency of urination or coughing, or character of pain.

Front 41

Severity

Back 41

Describes the intensity, quantity, or extent of the problem

Front 42

Onset

Back 42

Describing the onset of the complaint involves the patient explaining what they were doing when the illness or condition began

Front 43

Aggravation or alleviating factors

Back 43

The circumstances that produce the problem or intensify it should be well defined, including anything that aggravated, alleviates, or otherwise modifies it

Front 44

Associated manifestation

Back 44

Determining whether other symptoms accompany the chief complaint may be necessary to determine whether all of the symptoms related to the chief complaint or are related to a separate condition

Front 45

Communicating with non-english-speaking patients

Back 45

Interactions are greatly enhanced by using touch, facial expressions, and pantomime.

Most of these patients understand basic words such as yes, no, and stop

Front 46

Communicating with mentally impaired patients

Back 46

Used communication, respect, gentle tones, and a smile.

Use their knowledge and equipment and immobilization techniques.

Use continuous conversation while preparing the patient for the exam will usually help keep the patient calm and wear

Front 47

communication with substance abusers

Back 47

Assess the patient's capabilities.

Attempt to establish a means of communication.

Used technique knowledge and work efficiently to decrease the exam time.

Patient may need to be restrained, but only if prescribed in facility procedure and policy

Front 48

Deficiency and growth

Back 48

What two types of needs are identified in Maslow's hierarchy of needs

Front 49

Communication with seriously ill and traumatized patients

Back 49

Try to communicate with the patient to determine their coherence level.

Work quickly and efficiently while continuing to communicate with the patient.

Watch the patient for changes in vital signs.

Front 50

Communication with visually impaired patients

Back 50

Gain the confidence of the patient by giving clear instructions before the beginning of the exam.

Inform the patient of what is occurring at all times.

Reassure the patient through Gentle Touch to guide them through instructions and let them know someone is there if needed

Front 51

Communication with speech impaired or hearing impaired patients

Back 51

For patients who can read the primary means of communication can be written.

Panta mine and demonstration works as well.

Your facility May provide a sign language interpreter.