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34 Cards in this Set

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Organization
A group of 2 or more people working together to achieve a common set of goals
2 or more people working together
Organization Chart
A diagram that represents the positions and relationships within an organization
Diagram
Chain of Command
The line of authority that extends from the highest to the lowest levels of an organization
The line of authority that extends from the highest to the lowest
Job Specialization
The seperation of all organizational activities into distinct tasks and the assignment of different tasks to different people
The seperation of all organizational activities into distinct tasks
Departmentalization
The process of grouping jobs into manageable units
The process of grouping jobs
Deparmentalization by Function
Grouping jobs that relate to the same organizational activity
Grouping jobs
Deparmentalization by Product
Grouping activites related to a particular product or service
Grouping activites related to a particular
Departmentalization by Location
Grouping activities according to the defined geographic area in which they are performed
Grouping activities according to the defined geographic area
Departmentalization by Customer
Grouping activites according to the needs of various customer populations
Grouping activites according to the needs
Delegation
Assigning a part of a manager's work and power to other workers
Assigning a part of a manager's work and power
Responsibility
The duty to do a job or perform a task
do a job or perform a task
Authority
The power, within the organization to accomplish an assigned job or task
accomplish an assigned job or task
Accountability
The obligation of a worker to accomplish an assigned job or task
The obligation of a worker
Decentralize Organization
An organization in which management consciously attempts to spread authority widely in the lower lecels of the organization.
An organization in which management consciously attempts
Centralized Organization
An organization that systematically works to concentrate authority at the upper levels of the organization
An organization that systematically works to concentrate authority
Span of Management (or control)
The number of workers who report directly to one manager
One manager
Organizational Height
The number of layers, or levels of management in a firm
Layers or levels
Line Management
A position that is part of the chain of command and that includes direct responsibility for acheiving the goals of the organization
A position that is part of the chain of command

acheiving the goals
Staff Management Position
A position created to provide support, advice and expertise within an organiztion
A position created to provide support, advice and expertise
Bureaucratic Structure
A management system based on a formal framework of authority that is carefully outlined and precisley followed
A management system based on a formal framework of authority
Matrix Structure
An organizational structure that combines vertical and horizontal lines of authority, usually by superimposing product deparmentalized organization
An organizational structure that combines vertical and horizontal lines of authority
Cross-Functional Team
A group of employees from different departments who work together on a specific project
A group of employees from different departments who work together
Cluster Structure
An organization in which administration is the primary function and most other functions are contracted out to other firms
An organization in which administration is the primary function
Network Structure
An organization in which administration is the primary function and most other functions are contracted out to other firms.
most other functions are contracted out to other firms.
Corporate Culture
The inner rites, rituals, heroes and values of a firm
The inner rites, rituals
Intraprenuer
An employee who pushes an innovative idea, product or process through the organization
An employee who pushes an innovative idea
Ad-Hoc Committee
A committee created for a specific short-term purpose
A committee created for a specific short-term
Standing Committee
A relatively permanent committee charged with performing some recurring task
A relatively permanent committee
Task Force
A committee established to investigate a major problem or pending decision
investigate a major problem or pending decision
Managerial Hierarchy
The arrangement that provides increasing authority at higher levels of management
The arrangement that provides increasing authority
Informal Organization
The pattern of behavior that stems from personal rather than official relationships.
The pattern of behavior that stems from...relationships.
Informal Group
A group created by the members themselves to accomplish goals that may or may not be relevant to the organization
accomplish goals that may or may not be relevant to the organization
Grapevine
The infomal communications network within an organization
Informal communications network
Job Rotation
The systematic shifting of employees from one job to another
Systematic shifting