Organization is the second phase of the management process, and involves establishing a formal structure that provides the best possible coordination or use of resources to accomplish unit objectives (Marquis, 2015, p. 261). The first chapter in this unit, chapter 12, discusses organizational structures and refers to the way in which a group is formed, its lines of communication, and its means for channeling authority and making decisions. Without organizational structure, people would work in a chaotic environment. Structure becomes an important tool to facilitate orders and enhance productivity (Marquis, 2015, p. 282). Having structure allows employees to know who to report to and improves operational efficiently by providing clarity. Chapter
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389). It 's important to have policies in place to make sure the nurse to patient ratios are sufficient, and so employees are treated fairly and equally. This week we were prompted to create a floating policy that addressed all the necessary qualifications, employee needs and conflicts. Prior to this chapter and post I didn 't realize how many different aspects would need to be addressed like having competent staff float, rotating turns, cross training and having proper orientation to units. I understand how imperative it is to have fair policies so there 's less conflict amongst the …show more content…
This step measures the individual and groups performance against pre-established standards and the auditing of patient goals and outcomes (Marquis, 2015, p. 543). Chapter 23 encompasses the importance of quality control and how it should be proactive about preventing problems and not just a reaction to an issue. For our assignment this particular week the class was prompted to discuss how to implement a root cause analysis related to a sudden increase in nosocomial urinary tract infections. While reading this chapter I realized that most infections are caused by break in protocols and not meeting standards by healthcare workers. Quality control implements activities that can be used to evaluate, monitor, or regulate services rendered to consumers (Marquis, 2015, p. 543) and can prevent or improve outcomes. It 's important for mistakes to be reported, so the errors can be analyzed. Fatima has implemented a program, which is referred to as the daily huddle and focuses on improving problems within the hospital and makes members aware of issues that have occurred. One important thing I learned from this chapter is blame shouldn 't be placed on a particular individual. If blame is being put on one person it can lead to hesitation of reporting errors in the future. So rather than focusing on who made an error, we should focus on how to prevent it from happening again in
389). It 's important to have policies in place to make sure the nurse to patient ratios are sufficient, and so employees are treated fairly and equally. This week we were prompted to create a floating policy that addressed all the necessary qualifications, employee needs and conflicts. Prior to this chapter and post I didn 't realize how many different aspects would need to be addressed like having competent staff float, rotating turns, cross training and having proper orientation to units. I understand how imperative it is to have fair policies so there 's less conflict amongst the …show more content…
This step measures the individual and groups performance against pre-established standards and the auditing of patient goals and outcomes (Marquis, 2015, p. 543). Chapter 23 encompasses the importance of quality control and how it should be proactive about preventing problems and not just a reaction to an issue. For our assignment this particular week the class was prompted to discuss how to implement a root cause analysis related to a sudden increase in nosocomial urinary tract infections. While reading this chapter I realized that most infections are caused by break in protocols and not meeting standards by healthcare workers. Quality control implements activities that can be used to evaluate, monitor, or regulate services rendered to consumers (Marquis, 2015, p. 543) and can prevent or improve outcomes. It 's important for mistakes to be reported, so the errors can be analyzed. Fatima has implemented a program, which is referred to as the daily huddle and focuses on improving problems within the hospital and makes members aware of issues that have occurred. One important thing I learned from this chapter is blame shouldn 't be placed on a particular individual. If blame is being put on one person it can lead to hesitation of reporting errors in the future. So rather than focusing on who made an error, we should focus on how to prevent it from happening again in