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19 Cards in this Set
- Front
- Back
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Define Legal & Government Regulations |
Laws passed by the Federal and State governments which businesses must adhere to |
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Define Economic Conditions |
The current state of a nation's growth, inflation, unemployment and other factors |
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Define Technological Issues |
Changes to digital systems, communication and devices affecting business. |
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Define Societal Attitudes |
The ideas, values and beliefs held by people in a particular society |
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Define Values and Beliefs |
Shared principals and morals of a group of people or society - ideas about what is good or bad |
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Define Behaviour |
Relates to the actions that express these ideas, values and beliefs |
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Define Trends |
A general direction in which people's attitudes or behaviour in society is developing or changing |
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Define Global Issues |
Changes in the wider world affecting business, including politics, conflict and trade |
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Define Globalisation |
The effect of hi-tech communications, lower transport costs and unrestricted trade and financial flows turning the world into a single market |
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Define Corporate Social Responsibility Issues |
Changes to expectations in ethical and moral standards for businesses, beyond legal requirements |
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Define CSR |
The obligations a business has over and above its legal requirements to the wellbeing of employees and customers, shareholders and the community as well as the environment |
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Define Triple Bottom Line
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A measure of a business' success based on profit, people and planet |
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Macro Environment |
Factors that affect the business but can't control |
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Operating Environment |
Groups that businesses interact with but can't control |
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Define Customers |
Someone who buys goods or services. They can be current or they will potentially purchase in the future |
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Define Suppliers |
Any provider of the inputs required for the production |
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Define Supply Chain |
A system of organisations, people, activities, information and resources used in moving a particular product or service from suppliers to manufacturers and then onto consumers |
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Define Competitors |
A business or individual that offers rival goods or services |
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Define Special Interest Groups |
Groups of people who attempt to convince a business to change or adopt particular policies or procedures |
