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50 Cards in this Set
- Front
- Back
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What are stay interviews? |
Interview for current employees to ask why they have stayed & what would make them leave, & what changes they want to see. |
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What is organizational climate? |
The overall mood of an organization. |
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What is a brown bag lunch program? |
An informal meeting with employees & management to discuss company problems. |
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What is a town hall meeting? |
Formal gatherings for the entire company. AKA "All-Hands Meetings" |
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What does Management by Walking Around (MBWA) involve? |
Having managers & supervisors get up and interact with employees in person. |
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What is affirmative action? |
A set of policies and practices within an organization seeking to include particular groups based on their gender, race, sexuality, creed or nationality, which promote workers who are underrepresented. |
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What is a job group analysis? |
A list of all titles that comprise each job group. |
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What is an availability analysis? |
The internal & external availability of women & minorities is examined to determine their theoretical availability. |
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What is utilization analysis? |
When the availability of women and minorities is compared with their current representation in each job group at the company. |
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What does the Drug-Free Workplace Act of 1988 require? |
It requires: 1. Organizations to establish a drug-free workplace 2. Provide a copy of this policy to their employees 3. Institute a drug awareness program |
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What is constructive confrontation? |
A type of media used in some extremely complicated disputes, ones where neither party is able to agree to a compromise. |
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What happens in arbitration? |
A neutral 3rd party makes a decision based on the facts presented without taking the issue to court. |
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What is the pregnancy discrimination act? |
The act applies to all employers with 15 or more employees and prohibits discrimination against pregnant women. |
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The pregnancy discrimination act passed in _______ and was an amendment to ____________ of 1964. |
1978 / Title VII |
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What are the Uniform Guidelines on Employee Selection Procedures designed to do? |
Designed to prohibit selection procedures that have an adverse impact on protected groups. |
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Why was the Immigration Reform and Control Act (IRCA) created? |
To prevent discrimination against individuals based on national origin or citizenship. |
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When does quid pro quo sexual harassment take place? |
When a superior conditions employment on sexual favors. |
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What are recognition programs used for? |
Used to promote a positive organizational culture by recognizing individual employees for the work they have completed. |
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What is a reduction in force (RIF)? |
A planned elimination of a number of employees that are let go by causes outside of HR's control. |
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What is a grievance? |
A complaint made by an employee that is formally stated in writing. |
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What is the Sherman Antitrust Act? |
A piece of legislation intended to protect free trade. Under the act, individuals or organizations cannot enter into any contract that unreasonably prevents others from engaging in similar commerce. (1890) |
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What does the Clayton act provide? |
This act provides examples of potentially illegal moves; including mergers, exclusive dealings, and price discrimination. |
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What does the railway labor act do? |
This act (1926) puts limits on strikes by railroad and airline unions. |
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What is the Norris-LaGuardia Act designed to do? |
This act (1932) is designed to protect workers rights to form and join a union, as well as their right to strike. |
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What does the National Labor Relations Act do? |
This act (1935) grants specific rights to workers who already belong to, or wish to join, a Union.
aka The Wagner Act |
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What does the Labor Management Relations Act (LMRA) focus on? |
This act (1947) focuses on Union activities that qualify as unfair labor practices.
aka The Ta-Hartley Act |
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What does the Federal Mediation and Conciliation Service do? |
Granted power to the US president to obtain an injunction ending a strike or lockout for an 80 day "cooling off" period if the continuation of the strike could "imperil the health or safety of the nation". |
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What is the goal of the Labor Management Reporting and Disclosure Act (LMRDA)? |
The goal was to protect employees from corrupt unions. (1959) |
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What does the Worker Adjustment and Routine Notification (WARN) require? |
Requires that a minimum of 60-days notice be given in advance of plant closing and mass layoffs. |
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Why was the civil rights act of 1991 enacted? |
To address workplace discrimination, specifically the practice of preventing employees from reaching higher level position of management based solely on race, color, religion, sex, or national origin. |
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What is the Glass Ceiling Act a part of? |
It is part of Title II of the Civil Rights Act of 1991. |
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What does scientific management emphasize? |
It emphasizes efficiency, maximizing worker production, and minimizing costs. aka Taylorism |
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What does workers' compensation provide? |
Provides fixed payments to the employee in the event of an injury or illness. |
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What are material safety data sheets (MSDS)? |
Sheets in which hazardous substances must be properly evaluated, classified, and labeled. |
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What is ergonomics? |
The study and design of the work environment to address physical demands placed on employees. |
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What is corporate espionage? |
A form of spying that occurs between competitive competitive companies. |
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What is sabotage? |
The act of purposely weakening or corrupting a company. |
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What do emergency response plans incorporate? |
Several elements of maintaining safety and order. Examples: 1. Practice evacuations 2. Reserved resources to preserve organizational function 3. A plan that seeks to minimize property damage |
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What does a business impact analysis assess? |
A BIA assesses the potential consequences of a disruption and collects information to develop recovery strategies. |
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What is an internal privacy policy? |
A company's internal privacy policy should address sensitive information such as addresses, phone numbers, credit reports, medical reports, employee records, etc. |
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What is collective bargaining? |
The act of negotiation between an employer and it's employees, where a Union represents the employees' interest. |
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What is the process of decertification? |
If a company's employees feel that their Union is not doing a good enough job, they go through the process of desertification, which strips the Union of its official status as the employees representatives. |
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What is deauthorization? |
A process of removing a Union security clause and it's authority to negotiate. |
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What is the behaviorally anchored rating scales (BARS) system? |
A system that focuses on behaviors that are necessary for performing a task successfully rather than evaluating more analytical employee habits. |
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When does the Halo effect take place? |
When an employee receives a glowing performance appraisal after the evaluator notices that they have done an exceptionally good job. |
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When does the horn effect take place? |
When an employee receives a negative performance appraisal after the evaluator notices that they have done a poor job. |
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When does a wrongful discharge occur? |
When an employee is terminated after they refuse to do something unsafe, unethical, or illegal. |
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What is a guideline that focuses on organizational actions? |
Policy |
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What is prohibited by the Ta-Hartley Act? |
Forcing employees to join a Union. |
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What legislation dictates what are known as unfair labor practices? |
The Wagner Act |
