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20 Cards in this Set
- Front
- Back
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Your roommate says, "It's your turn to take out the trash" in a demandingtone of voice. If you want to find out |
point out the tone of voice and ask if your roommate is upset with you
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There is no such thing as the "same" message; words and behavior are different each time they are spoken or performed. T or F?
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True
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The three types of noise that can block communication are
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external, physiological, and psychological.
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Skillful, integrated communicators are characterized by
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communicating competently without needing to think constantly about how to behave.
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Maslow's hierarchy of human needs lists self-actualization as the highest need. What need is the most fundamental, or the lowest, in Maslow's hierarchy?
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physical |
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When you call three of your friends in one night to avoid studying, you are communicating to fulfill the social need of
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escape
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It's impossible to stop communicating. T or F?
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True
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Interpersonal relationships develop |
unique qualities (quantitative and qualitative). |
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In relational messaging, the degree to which we appreciate one another is affinity. T or F? |
True |
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Which is an example of "noise" ? |
a. someone tapping a pencil while you're trying to talk b. a headache that interferes with your listening c. a phone beeping when in a work meeting d. preoccupation with another topic during a lecture **e. ALL OF THE ABOVE |
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Decoding" is the process whereby
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we make sense out of the messages sent by others.
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All of the following elements are included in the transactional communication model introduced in Chapter One except
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a. message b. environment c. channel **d. SENDER e. none |
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Research has shown that competent communicators achieve effectiveness by |
adjusting their behaviors to the person and situation. |
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Strategies you can use to develop a more mindful and competent style of intercultural communication include:
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a. reading b. passive c. self-disclosure d. talking to experts **e. ALL THE ABOVE |
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Psychologist Abraham Maslow suggests that the most basic human needs |
must be satisfied before we concern ourselves with other ones
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Competent communicators are always described as "outgoing," "straightforward," and "humorous." T or F? |
False |
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The animal personality with the motto, "Let's keep things the way they are" is |
Golden Retriever |
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In order for communication to take place, the sender and receiver need to be
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sending and receiving any type of message
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A lack of social relationships may effect physical health and life span as dramatically as smoking or a lack of physical activity. T or F? |
True
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Which of the following is a channel for communication?
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a. touching b. writing c. gesturing d. talking e. all of the above |
