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275 Cards in this Set

  • Front
  • Back
Message
Quick single message which focuses on what you want
Accommodation
Minimize things, feel powerless, give up more than the other side
Active listening
when the listener gives feedback to the speaker and restates or paraphrases what they have stated
Adjourn
To end the meeting
Advance organizer
Be clear, be concise, be complete, be correct, be concrete, connect
Affirmative
Agreement with the resolution
After-dinner speech
Light speech, can be entertaining without being funny, be relaxed, use a theme, quotes, statistics, visuals should be used with it
Aggressive Tone
"my way or the highway", wants to win at all costs
Amend
To change or alter the motion
Analogy
relating two similar things
Anecdote
Personal additive that relates to you
Appreciative listening
most basic listening(music, nature)
Argument
Reasons that favor the side
Articulation
the crispness of your voice
Assertive Tone
direct, but tactful; considers location, timing, intensity, and relationships; solves problems
Audience Analysis
What do they know? What is interesting? How formal? What do they want to know?
Author card
sorted by author
Avoidance
Do not take a position/Neutrality
Begging the Question
assuming that whatever you are trying to prove is true
Body
The heart, brain, and nerve center of the speech
Body language
what you are doing with your body while you are speaking
Brainstorming
bouncing ideas off and beginning to organize thoughts
bridge
transition from one answer to another or a chance to make a point
Brief
Summary so you can see relevant issues at a glance
Briefing
Changes in policy or procedure/Coaches, editors, politicians
Burden of Proof
Duty to prove
Bylaws
Rules set by the group on how to run the meeting (e.g. Quorum)
Call the Question
Call for a vote on a motion
Captive audience
The audience has no choice but to listen
Card catalogue
What books the library has
Case
Combination of all the debaters arguments and evidence
Case Study
uses inductive reasoning
Causally
events may not be correlated
Cause-effect pattern
From event to outcome
Chain-of-Communication
line of authority in which communication is passed
Chair
Conducts meeting, calls meeting to order, keeps members in line, works through agenda or orders of the day
Chalk talk
Use visual aids to give directions; Coaches, directors with blocking, drivers' ed
Chronological pattern
in sequence
Circumstantial Evidence
error in reasoning by sign
Climactic pattern
In rank order
Cohesion
group must respect each other and have a unified goal
Collaboration
Win-Win, builds on a consensus
Commemorative speech
recalls historic aspects, inspiring
Commencement address
positive and uplifting, pay respect to past, focus on future
Common Ground
a basis agreed to by all parties for reaching a mutual understanding.
Communication
The process of the sender sending a message to a receiver who then gives feedback.
Communication Apprehension
Being afraid to speak in public.
Communication Barrier
Obstacles that prevent the speaker from delivering their message to the receiver, which the speaker must try to avoid. Examples include: Attitudinal, Cultural, Educational, Environmental, and Social.
Competency
Ability to address the topic
Competition
Opposite of accommodation, can be win-lose
Competitive
debating, working to achieve a goal over someone else's
Composure
Poise, being able to control
Compromise
Appealing to both sides
Compromise
Each side gives up something, not much resolved
Confidence
Noun The feeling or belief that one can rely on someone or something; firm trust: "we had every confidence in the staff". The state of feeling certain about the truth of something.
Conflict management
the ability to turn a potentially negative situation into a positive one
Consensus
total group agreement (not specifically defined)
Constructive
Special speeches that build the argument
Constructive conflict
using ideas to make suggestions better
Content
Adjective In a state of peaceful happiness. Verb Satisfy (someone). Noun A state of satisfaction: "the greater part of the century was a time of content".
Conviction
Noun A formal declaration that someone is guilty of a criminal offense, made by the verdict of a jury or the decision of a judge in a court... A firmly held belief or opinion.
Cooperative
This is not a debate, Working towards same goal
Correlated
having a relationship in which one thing affects or depends on another
Courtesy
showing politeness in attitude and behavior toward others
Credentials
Previous experience
Criteria
set of standards for a solution to meet
Critical listening
evaluate if what you hear has value
Cultural literacy
Knowing the cultural background of what you talk about
Cutaway
A visual aid where you break down a diagram or picture
Database
An online catalogue that has many different articles
Debate
Method of interactive and representational argument
Dedication
The quality of being committed to a task or purpose.
Deduction
from general to specific
Definition
What something means
Delivery
the mode or manner that a speaker uses to transmit words to an audience
diagram
Show how something works
Dialogue
The content of the message sent by the sender.
Dialogue
a conversation between multiple people
Disclaimer
Limits your responsibility for what's being said
Discriminative listening
single out sounds from a noisy environment
Discussion
is a cooperative exchange of information, opinions and ideas.
disruptive conflict
Disruptive Conflict it Polarizing, Nitpickers, Eager beavers, Fence sitters, Wisecrackers, Superior Beings, Dominators
Door opener
an effective way of gaining success
Dramatic interpretation
acting while prose and poetry suggest character
Emotional Appeal
Strikes a chord
Empathetic listening
acting as a sounding board (you hear to offer solutions)
Empathy
The ability to understand and share the feelings of another.
Enthusiasm
Noun Intense and eager enjoyment, interest, or approval. A thing that arouses such feelings.
Ethical Appeal
natural honesty
Ethics
A person's sense of right and wrong.
Ethos
Credibility /honesty
Eulogy
honoring someone who died, decide on biographical or topical approach, use sensitivity
Evidence
anything that establishes fact
Executive Session
Session called by the chair
Extemporaneous Method
don't write it down word-for-word; write down key points and transitions
Eye contact
looking into the eyes of the person you are speaking to while they look into yours
Fallacy
a failure in reasoning that renders an argument invalid
False Analogy
things not related
false comparison
false analogy, take information and draw a false conclusion
False Premise
error in deduction
Fear
Biological process by which animals get the energy to do the job. Two types of energy: From regular system and from emergency system or adrenaline
Feedback
The receiver's' response to the sender's message. Examples include: Facial expressions, eye contact, body language, questions.
Filter
what will distort listening
Fireside chat
Addressing concerns/FDR, can be used by heads of organizations to discuss policies and goals
Flowsheet
A flow chart, used to see the logical order of how an argument follows its point
Follow Up Question
a question asked to give further information on a previously reported one
Format
Procedure employed, order in which speakers speak, makes debate fair
Forum
time when members of a panel discussion invite or direct questions
Friendliness
a feeling of liking for another person; enjoyment in their company.
Gesture
any movement done with your hands while speaking
Ghostwriter
someone who is paid to writer for others
Goodwill
Good intention
Graph
Make numbers tangible -show relationships in data
Groupthink
The practice of thinking or making decisions as a group in a way that discourages creativity or individual responsibility. (Google)
Handout
Weakness is the distraction
Hasty Generalization
sample is too small or not representative
House
The group of members as a whole
Humorous interpretation
Acting while prose and poetry suggest character
Ignoring the Question
personal attacks or prejudice
Impression
An idea, feeling, or opinion about something or someone, esp. one formed without conscious thought or on the basis of little evidence. An effect produced on someone.
Impromptu Method
not rehearsed
Incidental Motion
Motion that relates in varying ways to main and other motions
Index
At the back, where exact information is placed alphabetically
Indifferent audience
Members are often apathetic; often they are a captive audience (forced to be in attendance)
Induction
from specific to general
Inflection
emphasizing different words
Informal Debate
Arguments, disagreements
Informal Language
for friends, includes slang and inside
Integrity
Accepting responsibility
Integrity
How likely someone is to keep their word, how truthful one is
Interlibrary loan
When libraries lend books to each other
Interpersonal Communication
One-on-one communication.
Interview
series of questions meant to diagnose whether you are right for a job and/or a job is right for you.
Interviewer
the person who conducts the interview
Intimate distance
under 18 inches (confidential exchanges)
Intrapersonal Communication
Conversation with yourself.
Introduction
attention getter, thesis statement, preview
Jump on the bandwagon
when one person does something and many copy what they have done, metaphorically jumping on the bandwagon
Leader
A person who effectively uses leadership skills
Leadership
an ability to motivate and unite others to work together to accomplish a specific task
Leading Question
a question that suggests or leads you into a specific or desired answer
Link
Goes between attention- getter and thesis and links the two, developing a bridge
Logic
inductive or deductive reasoning
Logical Appeal
Sequence in organization and analysis
Logos
Be organized, offer proof
Main heading
The heading of your topics
Main Motion
The main part of a motion brought up
Manuscript Method
write and read
Map
Show routes, locations, relationships
Memorized Method
write and commit speech to memory
Message
Words, body language and symbols that convey an idea.
Minutes
Info of previous meeting, include time and place of previous meeting, names of members attending, weather previous minutes read and/or approved, summary of reports, main motions, major points, requests for info, time of adjournments
mock interview
rehearsal for an interview meant to acclimate the future interviewee to the conditions of being interviewed
Model
3D aid to speech
Moderator
what a leader should be, starts the meeting and sets the agenda
Monotone
unchanging in pitch ad without inflection
Motivation
The desire to treat both people and situations fairly, the desire to set a good example.
Name calling
calling people a name that is insulting and derogatory
Narrative
a story told by the speaker
Narrowing
Breaking down by time, space, extent covered, divide
Negative
Disagreement with the resolution
Negotiation
Discussion between two or more parties to resolve conflicts, make deals, and help buy, sell, or borrow things
Networking
Making connections in the world, business world, or field you wish to enter. Getting your name out there, getting references
Newness
the quality of being new; the opposite of oldness.
Nonassertive Tone
doesn't talk much, backs down, hard to read
Nonverbal communication
Communication that is delivered without the use of words.
Nonverbal message
any form of communication that is not speaking (gestures, body position, facial expressions, tone of voice)
Notes
Noun A brief record of facts, topics, or thoughts, written down as an aid to memory. Verb Notice or pay particular attention to (something): "noting his mother's unusual gaiety".
Old Business
Business from previous meetings
Online
On the internet
Open Ended Question
a question that cannot be answered with only a yes or a no
Opposed audience
Opposed -hostile towards you; objective should be to get a fair hearing
Oral or Verbal Communication
Communication that is spoken.
Orator
Another name for a speaker.
Oratory/Rhetoric
Art of studying public speaking.
Order or Precedence
The order of importance
Orders of the Day
Begins with old business, moves to new business, then final calls for motion to adjourn
Organization
The structure or arrangement of related or connected items.
Original oratory
Topic you feel strongly about, 10 minutes, persuasive and motivational
Outline
The map of the speech
Overhead Projector
Weakness is quality, noise, and can't build
Panel
informal, members face audiences but talk to each other, open forum may follow
Paraphrase
to restate something you have heard but in a different way
Paraphrasing
Changing a few of the words of another without attribution
Parliamentary Procedure
Do one thing at a time, majority decides, protect rights of the minority
Passive listening
when the listener listens intently to the speaker, not giving any feedback
Pathos
Words arouse feeling in audience
pause
Another chance to show initiative
People Skills
people like you, you know protocol, you respect chain-of-command, you know how to get people to work together
Perception
The ability to see, hear, or become aware of something through the senses.
Personal distance
1.5 to 4 feet (conversations with friends and colleagues)
Personal space
region around a person which they believe belongs to them
Persuasive speaking
Induce your audience to believe as you do/Influence your audience to cause an action
Phobia
An extreme or irrational fear of or aversion to something: "he had a phobia about being under water"; "a phobia of germs".
Pitch
highs and lows of your voices
Plagiarism
Copying or imitating the language, ideas, or thoughts of another without attribution
Platform Movement
purposeful rhythm and flow
Playing with Numbers
manipulating figures
Portfolio
(not specifically defined in ppt) collection of examples of past works to display skills
Posture
how you hold your body
Premise
an assertion which forms the basis for a conclusion
Preview statement
One or two sentences that give the audience an overview of the major point
Privileged Motion
Motion that goes in front of ordinary business due to great importance
Problem-solution pattern
From problem to action steps
Professional Communication
use of technical or standard language in conversation
Pronunciation
saying the words properly
Proof
Research, logic
Proposition
Statement or opinion, idea
Protocol
system of digital message formats and rules for exchanging messages
Proxemics
how much space there is to move around in
Public lecture
Special interest or expertise, invited to speak/Conventions, organizations
pull ball
easy questions that give opening to talk like, "Tell me about yourself."
Purpose statement
The purpose of this speech is to _______
Questions of evaluation
moderator tool; Ask members to agree or disagree on possible solutions
Questions of fact
Moderator tool- Ask the group to recall information on the business at hand
Questions of interpretation
Moderator tool- Ask them to give opinions on what the information means
Quorum
number of members required to take a vote
Quotation
Direct evidence from research
Quotation
Somebody someone has already said
Rapport
a good relationship with good communication in which people understand each other's feelings and ideas
Rate
the speed at which you talk
Reasoning
the process of thinking and drawing conclusions
Rebuttal
Speech that contradicts an earlier argument
Receiver
One who interprets the message by transmitting feedback through words, body language and symbols. Responsibilities include: Think before you speak, Articulate your words, Watch the receiver.
Reconsider
To change opinion or vote
Refute
Show argument is wrong, important part of the debate
Reputation
How people perceive you
Resolution
Formally introduces an opinion
Résumé
formal version of your personal inventory; contains Identification, Your objective or job goal, Education and training, Work history, Personal data, Reference statement
Round table
panel with 3-8 people sitting around a table discuss or suggest
Sender
One who transmits the message. Responsibilities include: Think before you speak, Articulate your words, Watch the receiver.
Sign
physical evidence
Sincerity
Seriousness, gravity of the situation
Social Communication
use of informal language in conversation
Social distance
4 to 12 feet (social and business exchanges)
sound bite
A short extract from a recorded interview, chosen for its pungency or appropriateness.
Spatial pattern
By origin or source
Speech of acceptance
An impromptu, be brief and direct, discuss the importance of award, thank the people giving you the award, thank those who helped, reiterate appreciation
speech of presentation
Differs on occasion, state the person's name early, explain significance, highlight uniqueness of person, use anecdotal info and list of achievements, give award
Stack the deck
arrange things against someone or something
Stage Fright
Noun Nervousness before or during an appearance before an audience.
Standard Language
commonly accepted, used in school and on the job, uses proper grammar and sentence structure
Status Quo
The way things are now
Status report
Update on project/Business and social groups
Stereotyping
Labeling people based on their group and a preconceived idea.
Subject
person or thing that is being discussed
Subject card
sorted by subject
subordination
Three main headings, with information underneath
Subsidiary motion
Deliberative assembly deals with main motion
Summarize
to restate something you have heard but without the details and focusing on the core and utmost importance of the topic
Supporting materials
Things that back up your topics
Supportive audience
Friendly; reinforce what they say and already accept and strengthen ties with them
Syllogism
two premises and a conclusion
symbol
Anything that stands for an idea, such as Possessions, Clothing, Signs, Gestures.
Symposium
formal discussion, presents opposing points of view, experts deliver short speeches on a specific topics, has a discussion leader
Table a Motion
To set aside a motion
Table of Contents
Tells what chapters are in a book, by subject
tact
adroitness and sensitivity in dealing with others or with difficult issues
Technical Language
used on the job, uses abbreviations and terms
Testimonial
telling someone how wonderful somebody is or thanking someone
Testimonial speech
honoring a living person, few minutes long, warm and caring, know what you're talking about, research the person
Thesis
The goal of a speech or thought on which speech is based
Thesis statement
Clarifies the overall goal of your speech, states your specific topic
Title card
sorted by title
Tone
uliofquality son's voice in communication
Tone of voice
the pitch and timbre of your voice show your true feelings (angry, sad, happy)
Town hall meeting
dating back to colonies (then vote taken after town discussion), today used on TV in the audience and at home to speak their minds and answer expert questions
Transition
The link between topics
Unbiased
No tendency to lean one way over the other
Uncommitted audience
Neutral/ members need information so they can make up their minds
Verbatim
word for word
Vision
The ability to see more than the obvious
Vocal Process
the power source for a speech
Volume
the loudness or softness of your voice
Written Communication
A form of communication that is read.