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22 Cards in this Set
- Front
- Back
- 3rd side (hint)
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8 Wastes |
DOWNTIME: Defects, Overproduction, Waiting, Nonutilized talent, Transportation, Inventory, Motion, Extra processing |
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DMAIC |
Define, Measure, Analyze, Improve, Control |
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(D)MAIC |
DEFINE - determine focus of improvement team's efforts |
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D(M)AIC |
MEASURE - develop baseline measurement to characterize problem or current state |
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DM(A)IC |
ANALYZE - analyze process; collect and analyze causal data to determine root cause of defects |
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DMA(I)C |
IMPROVE - develop and implement solution to target, reduce and remove waste identified in ANALYZE phase; confirm improvement with data |
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DMAI(C) |
CONTROL - maintain gains by documenting and monitoring improved process |
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8 WASTES: (D)OWNTIME |
DEFECTS - wasn't created or completed correctly and results in re-work or re-do's |
wrong food or drink item served to customer; flight cancellation; flight delay; delivery to wrong address; incomplete paperwork |
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8 WASTES: D(O)WNTIME |
OVERPRODUCTION - producing something faster or more than needed |
printing extra copies; preparing or purchasing too much food; replying to all in email that only relates to a few |
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8 WASTES: DO(W)NTIME |
WAITING - most prevalent of 8 WASTES; any time in delayed delivery of goods or services or parts or information needed to do a job |
waiting for information, data, files, parts, signatures |
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8 WASTES: DOW(N)TIME |
NONUTILIZED TALENT - waste of intellectual capital |
manager fails to leverage people's skill, talents, knowledge or experience; not seeking suggestions; lack of empowerment and cross-training |
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8 WASTES: DOWN(T)IME |
TRANSPORTATION (TOUCHES) - waste in movement of materials, information or services |
extra people in process, shipping supplies between locations |
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8 WASTES: DOWNT(I)ME |
INVENTORY - any materials or supplies in excess of appropriate quantity or time |
purchasing excess inventory; long cycle times for certain parts or suppliers; "pack rat" mentality; risk of obsolescence; too much coffee, paper, etc. |
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8 WASTES: DOWNTI(M)E |
MOTION - excessive movement involved in a given task; movement of people that don't add value to product or service |
nurses excessively walking around looking for supplies or tools; opening multiple software apps; clicking to get information; how far paperwork travels; inefficient workplace organization |
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8 WASTES: DOWNTIM(E) |
EXTRA PROCESSING - any effort that adds zero value to product or service from customer's perspective |
extra fields requiring unused info; multiple signatures; unnecessary completion of templates, forms or docs; re-work loops or workarounds |
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GREEN BELT |
Supports Lean 6S from within OTHER admin or tech full-time role in company such as dept or functional mgr, process owner; does not work full-time LSS; 20% of time to improvement projects |
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BLACK BELT |
Full-time, lead and support Green, Yellow, White. Mentors Green. Coach, mentor, project leader and content expert |
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MASTER BLACK |
Full-time; manages, mentors, coaches, leads BLACKs to support GREENs, select projects, remove barriers, identify org gaps, select and launch improvement projects |
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CHAMPION |
Exec leader drives initiative within org; work w/MASTER BLACKs to select, support, promote specific projects to completion that align w/org strategy |
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LEAN SIX SIGMA USES (Why) |
Increase revenue Decrease costs Improve efficiency Develop effective people and teams |
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LEAN SIX SIGMA Definition |
Combination of two powerful methodologies: LEAN + SIX SIGMA. Solves problems and improves processes faster and more efficiently. |
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LEAN ORIGIN |
Lean - Henry Ford (originator) invention of assembly line but perfected by Toyota in Japan w/TPS (Toyota Prod Sys, known as LEAN in U.S.) Six Sigma - Motorola early 80s / Bill Smith Engineer |
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