Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

19 Cards in this Set

  • Front
  • Back


a group of people characterized by specific physical characteristics that differentiate them from other groups of people


a group of people distinguished by shared history, culture, beliefs, values, and behaviors


customary beliefs, social forms, and behavior patterns of a racial, religious, or social group


individual’s relationship with God or any Ultimate Power


communal behaviors that are the result of people of similar beliefs coming together to practice these beliefs


syndrome involving "increasing discouragement and emotional and physical exhaustion"

Personal Construct

explanation of an event or series of events that eventually becomes the lens through which the individual sees the world

Strengths Perspective

any psychological process that consistently enables a person to think or act so as to yield benefits to himself or herself and society'

Resilience Perspective

The ability to recover from challenges

Ecological Perspective

three components: person-environment fit; adaptations; and life stressors

Cultural competency

being aware of diversity of issues and how they influence the professional relationship

legal obligations for the practitioner-client relationship (6):

Duty to care

Duty to respect privacy

Duty to maintain confidentiality

Duty to inform

Duty to report

Duty to warn

Three major exceptions to confidentiality:

Threat to harm self or others

Suspected Abuse/Neglect

Court subpoena

Core interpersonal qualities for helping (4)

warmth, empathy, respect, genuineness


Measurable Attainable Positive and Specific

When seeking clarification the important areas to explore are (3):


Persons involved



are you sharing it for their benefit or yours

The Stages of change (6)

Precontemplation; Contemplation; Preparation; Action; and Maintenance; and Termination

Guidelines for dealing with a crisis (6)

stay calm, ensure safety of everyone; and listen, clarify, empathize, and show warmth