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69 Cards in this Set
- Front
- Back
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Who handles the issue of complaints? |
The PM What is the PM |
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What is the PMs primary responsibility? |
Managing the project to its successful completion |
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Elements of PM: |
Planning, organizing and scoping project elements; tracking/monitoring work flow, hours, budget, and other resources; developing strategies when a project goes over budget; managing to maximize profit or minimize loss; selecting and organizing staff; directing and motivating staff; coordinating sub consultants and providing them with project info; friendly relationship with client; technical supervision of project staff; inspiring professional staff and promoting PD opportunities; coordinating with upper management, client and public; high quality in design output, quality in all phases; marketing firm by by pleasing existing clients and selling additional services when possible; managing to meet the clients implementation and construction cost expectations; performance reviews of technical staff and peers; writing and preparing proposals; input to proposal writing staff; closing out projects; managing construction observation services |
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What is a scope of work? |
Description of the actual project elements and budget |
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What is a scope of work? |
Description of the actual project elements and budget |
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What is the scope of services? |
List of actual tasks and specific services |
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When is the work plan developed? |
After the scope of services and proposal have been accepted by the client |
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When is the work plan developed? |
After the scope of services and proposal have been accepted by the client |
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Common ways of developing a budget are: |
Multiply billing rates by hours estimated; multiply number of drawing sheets by office budget per sheet; percent of time required for each task related to the entire budget |
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When is the work plan developed? |
After the scope of services and proposal have been accepted by the client |
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Common ways of developing a budget are: |
Multiply billing rates by hours estimated; multiply number of drawing sheets by office budget per sheet; percent of time required for each task related to the entire budget |
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What is the next step after the scope of services and work plan are in place? |
Create the budget |
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When is the work plan developed? |
After the scope of services and proposal have been accepted by the client |
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Common ways of developing a budget are: |
Multiply billing rates by hours estimated; multiply number of drawing sheets by office budget per sheet; percent of time required for each task related to the entire budget |
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What is the next step after the scope of services and work plan are in place? |
Create the budget |
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What tool is necessary for a PM to successfully monitor actual time spent vs time budgeted? |
Spreadsheet monitoring method |
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When is the work plan developed? |
After the scope of services and proposal have been accepted by the client |
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Common ways of developing a budget are: |
Multiply billing rates by hours estimated; multiply number of drawing sheets by office budget per sheet; percent of time required for each task related to the entire budget |
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What is the next step after the scope of services and work plan are in place? |
Create the budget |
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What tool is necessary for a PM to successfully monitor actual time spent vs time budgeted? |
Spreadsheet monitoring method |
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What is a budget tracking? |
Time and materials spent vs budgeted |
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When is the work plan developed? |
After the scope of services and proposal have been accepted by the client |
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Common ways of developing a budget are: |
Multiply billing rates by hours estimated; multiply number of drawing sheets by office budget per sheet; percent of time required for each task related to the entire budget |
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What is the next step after the scope of services and work plan are in place? |
Create the budget |
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What tool is necessary for a PM to successfully monitor actual time spent vs time budgeted? |
Spreadsheet monitoring method |
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What is a budget tracking? |
Time and materials spent vs budgeted |
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What are four commonly used schedule tracking tools? |
A list of milestone dates; a bar chart; a wall chart; and the critical path method. |
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When is the work plan developed? |
After the scope of services and proposal have been accepted by the client |
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Common ways of developing a budget are: |
Multiply billing rates by hours estimated; multiply number of drawing sheets by office budget per sheet; percent of time required for each task related to the entire budget |
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What is the next step after the scope of services and work plan are in place? |
Create the budget |
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What tool is necessary for a PM to successfully monitor actual time spent vs time budgeted? |
Spreadsheet monitoring method |
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What is a budget tracking? |
Time and materials spent vs budgeted |
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What are four commonly used schedule tracking tools? |
A list of milestone dates; a bar chart; a wall chart; and the critical path method. |
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What is a benefit of sophisticated project management software? |
Being able to generate "what if" scenarios if a project gets off track |
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When is the work plan developed? |
After the scope of services and proposal have been accepted by the client |
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Common ways of developing a budget are: |
Multiply billing rates by hours estimated; multiply number of drawing sheets by office budget per sheet; percent of time required for each task related to the entire budget |
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What is the next step after the scope of services and work plan are in place? |
Create the budget |
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What tool is necessary for a PM to successfully monitor actual time spent vs time budgeted? |
Spreadsheet monitoring method |
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What is a budget tracking? |
Time and materials spent vs budgeted |
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What are four commonly used schedule tracking tools? |
A list of milestone dates; a bar chart; a wall chart; and the critical path method. |
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What is a benefit of sophisticated project management software? |
Being able to generate "what if" scenarios if a project gets off track |
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What is a basic trick for successful project management? |
Simplify the method |
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Scheduling is synonymous with... |
Flow of work |
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Scheduling is synonymous with... |
Flow of work |
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What is the main value of a wall chart? |
Participatory |
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Scheduling is synonymous with... |
Flow of work |
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What is the main value of a wall chart? |
Participatory |
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What is a main value of a bar chart? |
Visualization of flow over time |
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What is a GANTT chart? |
A sophisticated bar chart that shows duration of tasks in relation to the overall project time frame; highlights milestones, dependencies and resources associated with particular tasks |
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What is a GANTT chart? |
A sophisticated bar chart that shows duration of tasks in relation to the overall project time frame; highlights milestones, dependencies and resources associated with particular tasks |
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In using the critical path method, what are the three main relationships and methods of showing relationships graphically? |
The task must be completed before the next one can begin; the task must be partially completed before the next one can begin; the task but be completed before the next task can be completed |
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3 steps of setting up a CPM? |
Identify all project tasks and their time requirements; diagram the relationships between tasks; reconfigure the tasks in a schedule; graphically differentiate the tasks that are critical (that will affect the project completion date) |
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What is the most important part of a PMs job? |
Generating profit |
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Typical PM Monday meeting will cover: |
Project progress reports; marketing and job development; administrative issues; staffing needs and issues |
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What is the workload forecast? |
Tool to illustrate the amount of WIP (work in progress) as well as leads |
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What is the most popular way of illustrating a work forecast? |
The fee capacity method |
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How do you calculate an annual revenue target? |
Use fee capacity and percent billable time for each staff member |
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T or F: motivational skills are an intangible quality of a PM |
T |
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What are some examples of services offered during construction observation? |
Disseminating bid documents; contacting potential bidders; clarifying CD docs during bidding; attending pre-bid meeting; evaluating bids and suggesting contractor selection; assistance in creation of construction contract and awarding the contract; develop filing system to use during construction; attend pre-construction meeting; attending regular weekly construction meetings; reviewing product and material submittals; review shop drawings; prepare CO reports; follow up on construction problems; review all RFIs; review change order requests; reviewing contractor pay requests; prepare lunch list at end of construction; check punch list completion before recommending final acceptance to the owner; establish dates for final acceptance, beginning of maintenance period, and date when guarantees end; notify the owner when the firms services have been completed; carry out post-occupancy review (sometimes covered under scope of services) |
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What is the most frequently used way of structuring the firms technical operations? |
The project-management approach |
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The best client / PM relationships include which 3 elements: |
Business, social, ethical |
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Common techniques for quality control and technical supervision are: |
Dual principal review; ladder approach; outside peer review (good for R&D), designated reviewing principal; client review (almost always used in public sector) |
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What can motivate a PM to meet and exceed expectations? |
Project awardability |
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What is the first and foremost important thing for marketing a firm? |
Satisfied and repeat clients |
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In a typical design project, when should the PM make construction cost projections? |
In contract negotiation; schematic design (no more than 35% completion) - if over budget the PM can argue for the value of increased budget for better design and hope the client agrees; design development (75% completion) - most important, usually done in-house with take offs and unit measures, but can be done by a general contractor in large or potentially over budget project, or an outside estimator; construction documents - used for comparing bids or negotiated construction contract amounts |
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How is the PM often involved in the proposal process? |
Reviewing the scope of services, hours projection and fee; during the interview stage |
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What can be part of a close out system? |
Archive hard copies and digital; add details to library; photographs taken |
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Is the PM responsible for project close out? |
Yes, but can delegate and manage |
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Should close out be in the scope of services? |
Yes |
