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50 Cards in this Set
- Front
- Back
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What is true regarding the Salesforce1 Navigation menu? (Choose 2)
A. The order of the items can be selected by the administrator B. The order of the items can be selected by the user C. The first item in the list becomes the Salesforce1 landing page D. The order of the objects in the recent section can be customized by the administrator |
A. The order of the items can be selected by the administrator
C. The first item in the list becomes the Salesforce1 landing page Mobile Describe the declarative customization options available for the Salesforce1 mobile application user interface. |
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As a developer at Global Insurance, you have determined that you need to store the following types of information: Prospects, Customers, Policies, Claims and Benefits. What statement is true in this situation?
A. A mixture of standard and custom objects would be required B. Custom objects would need to be created to store this data C. Standard objects could store all of the required data D. Customers could be stored in the Account standard object, but all other data would require custom objects |
A. A mixture of standard and custom objects would be required
Data Modeling and Management Given a scenario, determine the appropriate data model. |
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Salesforce lets you define actions for all of the following functions except...?
A. Create a record B. Log a Call C. Update a record D. Invoke Apex Class E. Invoke Visualforce page |
D. Invoke Apex Class
User Interface Describe the capabilities of and use cases for custom buttons, links, and actions. |
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Universal Systems have 3 kind of users – marketing users, sales users and executive users. Marketing users must not have acccess to any kind of Opportunity data. While Sales users must not have access to any kind of Lead data. How should this be configured in their Salesforce instance?
A. Use Assigned App settings on profile B. Use Object Settings on profile C. Use Assigned App settings on role D. Use Object Settings on role |
B. Use Object Settings on profile
Security Given a set of business requirements, determine the appropriate sharing solution. |
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When a lightning component is added to a page, what can be configured in the App Builder?
A. The component properties B. The component behavior C. The component events D. The component size |
A. The component properties
User Interface Describe the declarative options available for incorporating Lightning Components in an application. |
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Universal Containers would like to improve usability of their current look up fields. When looking up a Contact record, they would like to view the Phone, Email and Age fields as well as the name. What feature of Force.com would you require to help them with this need?
A. List View B. Page Layout C. Search Layout D. Tab Layout E. Visualforce |
C. Search Layout
User Interface Describe the user interface customization options. |
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When a lightning component has been added to a page, what configuration options are available in the App Builder? (Choose 3)
A. Change the layout and position of components on the page B. Delete a component C. Change the size of the component D. Move the component to another column |
A. Change the layout and position of components on the page
B. Delete a component D. Move the component to another column User Interface Describe the declarative options available for incorporating Lightning Components in an application. |
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Universal Systems have their Global sales team organized by geography. There are 242 regional sales managers, 22 country sales heads and 1 Global VP – Sales. The Global VP of Sales needs to be able to see the opportunity data of the entire company, while the country sales head must only see the opportunities owned by his respective regional managers. Region Sales managers must not see each other’s opportunity data. What combination of features in Salesforce could be used to achieve this use case effectively? (Choose 2)
A. Roles B. Object Permissions C. Default Sharing Settings D. Profiles |
A. Roles
C. Default Sharing Settings Security Given a set of business requirements, determine the appropriate sharing solution. |
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Universal Systems require that some specific opportunities be collaborated on by multiple regional Sales Managers, so that they are closed efficiently. Collborating on an opportunity is an adhoc decision taken by a regional sales manager, and there is no common criteria to determine such opportunities. What feature of Salesforce would help achieve this use case?
A. Roles B. Programmatic Sharing C. Manual Sharing D. Sharing Rules |
C. Manual Sharing
Security Given a set of business requirements, determine the appropriate sharing solution. |
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There is a requirement to create a 3 step Wizard that guides an end user through the Opportunity creation process. What would be your approach to address this requirement?
A. Use Approval Workflow B. Use Force.com Sites C. Use a Visual Workflow D. Use Visualforce |
C. Use a Visual Workflow
User Interface Given a scenario, determine the appropriate user interface design. |
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A developer wants to open a report from the campaign page and filter the report by the name of the campaign. How can the developer complete this? Choose 1 answer.
A. Create a formula field that uses hyperlinks B. Use a custom link using the URL of the report C. Create a URL field and populate with the report link D. None of the above |
B. Use a custom link using the URL of the report
User Interface Describe the capabilities of and use cases for custom buttons, links, and actions. |
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Bob has linked the Twitter social profile of the contact Mary Jones to her contact record. When another user, Sue accesses the Mary Jones contact record, what will happen? (Choose 2)
A. Each user can select a Twitter profile to link the contact record, so Sue will have to search and link the Twitter profile herself. B. Linking social profiles only needs to be done once, so Sue will have access to the social profile after she logs in to her Twitter account. C. Sue will have access to the Twitter profile on the Mary Jones contact record and does not need to login to her Twitter account. D. Sue will have access to the Twitter profile on the Mary Jones contact record id the Twitter social network is enabled in Sue's user settings. |
B. Linking social profiles only needs to be done once, so Sue will have access to the social profile after she logs in to her Twitter account.
D. Sue will have access to the Twitter profile on the Mary Jones contact record id the Twitter social network is enabled in Sue's user settings. Social Describe the capabilities of and use cases for social features. |
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A new custom tab has been created for the Conference object. This tab should be included in the Sales App as well as the Conference App. How can this requirement be met?
A. A custom tab can only be included in one app B. The custom tab can be included in both apps C. An additional custom tab based on the Conference object will need to be created D. The custom tab can be included in multiple apps if they are all custom apps |
B. The custom tab can be included in both apps
User Interface Describe the user interface customization options. |
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Global Insurance use Salesforce to manage claims on insurance policies. They would like on one page, to display claim details next to the related policy detail and details of the person insured. How can this be enabled?
A. Use a standard page layout with 3 columns and include the 3 objects B. Create a Visualforce page that includes information form the 3 objects in 3 columns C. Create a Force.com site page to display the information in 3 columns D. It is not possible to display information in 3 columns |
B. Create a Visualforce page that includes information form the 3 objects in 3 columns
User Interface Given a scenario, determine the appropriate user interface design. |
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What are not capabilities of the Schema Builder?
A. Create Custom Objects B. Create Lookup and Master–detail relationships C. Create Custom Fields D. Create Formula Fields E. Create Validation Rules |
E. Create Validation Rules
Data Modeling and Management Describe the capabilities and considerations of the schema builder. |
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Universal Travel have created custom objects for Events and Attendees. The objects are linked in a master detail relationship. They would like users to be able to quickly create and link attendees to an event in Salesforce1. What kind of action would be most appropriate?
A. Object–specific action on the Event object B. Object–specific action on the Attendee object C. Custom object action on the Event object D. Custom object action on the Attendee object |
A. Object–specific action on the Event object
Mobile Given a set of requirements, determine the appropriate global and object–specific actions and action layouts to optimize the Salesforce1 user experience. |
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Global Insurance has created a custom object to gather feedback about the organization. The feedback should be private, so that employees cannot see each others feedback. Only the CEO should be able to view all employee feedback. How would you configure the application to meet this requirement?
A. This is not possible as sharing setting cannot be configured on custom objects B. Change the OWD to Private for the Feedback object, disable grant access using hierarchies and add a sharing rule for the CEO user C. Change the OWD to Private for the Feedback object, disable grant access using hierarchies, and add a sharing rule for the CEO role D. Change the OWD to Public Restricted and set a sharing exception for the CEO user |
C. Change the OWD to Private for the Feedback object, disable grant access using hierarchies, and add a sharing rule for the CEO role
Security Given a set of business requirements, determine the appropriate sharing solution. |
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The Org wide Sharing Default for Contacts is set to Public Read/Write. Sam is asked to ensure that sales rep users alone should not be able to edit Contact records. What should Sam do here?
A. Define access to Contact as Read Only in Sales Rep Profile B. Define access to Contact as Read Only in all Sales Rep Roles C. Add Contact Sharing Rule D. Change existing Org Wide Sharing Default for Contact |
A. Define access to Contact as Read Only in Sales Rep Profile
Security Given a set of business requirements, determine the appropriate sharing solution. |
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The HR department are considering using Salesforce to manage performance reviews for employees. They are concerned about data access to this sensitive data. What features would you use to restrict access to this data to the employees manager?
A. Permission Sets B. Role Hierarchy C. Manual Sharing D. Manager Group Sharing |
C. Manual Sharing
Security Given a set of business requirements, determine the appropriate sharing solution. |
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Universal Containers have noticed that the actions available in the Chatter feed on the home page and on the Shipment Detail Page are different. Why would this be?
A. The Shipment Page Layout uses a different global publisher layout B. Different actions have been added to the custom button section in the shipment page layout C. The global publisher layout has been overridden on the Shipment Page Layout D. The Shipment object has a publisher layout defined |
C. The global publisher layout has been overridden on the Shipment Page Layout
User Interface Describe the capabilities of and use cases for custom buttons, links, and actions. |
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An organization would like to use Social Accounts and Contacts but does not want Employees to view contact and lead Facebook pages or YouTube videos. What would you suggest?
A. Each user can disable Facebook and YouTube networks in User Settings B. Facebook and YouTube social networks can be disabled at an organization level C. Facebook and YouTube network icons can be removed from the Page Layout D. Individual social networks cannot be disabled |
B. Facebook and YouTube social networks can be disabled at an organization level
Social Describe the capabilities of and use cases for social features. |
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When would an ETL (extract, transform, load) solution be preferable than using external objects and lightning connect?
A. Workflow is required on the data B. Validation rules are required on the data C. The data needs to be available in reports D. All of the above |
D. All of the above
Data Modeling and Management Describe the capabilities of and use cases for external objects. |
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Universal Containers would like a quick way to create shipments from the Home Page. How would you suggest to do this?
A. Use Quick Create B. Create a Global Action C. Create a Custom Button D. Create a Custom Link to the Shipment Page |
B. Create a Global Action
User Interface Describe the capabilities of and use cases for custom buttons, links, and actions. |
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You have created a custom object in your sandbox, and are defining a change set to move it to the production instance. In the change set you have added only the custom object component. What would be the result of the deployment in the production instance?
A. The custom object will be created without any fields B. The custom object and associated fields will be created C. The custom object, associated fields, and page layouts will be created D. It will result in an error |
A. The custom object will be created without any fields
App Deployment Describe the capabilities and considerations when using change sets. |
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Global Inc. wants to ensure that no opportunity is lost because the Sales rep forgot to follow up. They want to ensure that a reminder Task gets automatically created 15 days after the Opportunity created date. What is the optimal way to achieve this?
A. Time Dependent Workflow B. Apex code & trigger C. Batch Apex D. Big Deal Alert |
A. Time Dependent Workflow
Business Logic and Process Automation Given a set of business requirements, recommend a solution to automate business processes. |
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Universal containers need to see the “Account Priority” field, which is a custom field on the Account object, on their Opportunity detail layout. What is the best way to achieve this?
A. Add Account Priority" field to Opportunity Page Layout B. Batch Apex to sync "Account Priority" field to an Opportunity custom field C. Formula field on Opportunity object D. Formula field on Account object" |
C. Formula field on Opportunity object
Business Logic and Process Automation Describe the capabilities of and use cases for formula fields. |
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What properties of a lightning page can be configured? (Choose 3)
A. Name B. Description C. Actions D. Format |
A. Name
B. Description C. Actions User Interface Describe the declarative options available for incorporating Lightning Components in an application. |
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What are differences between the Salesforce application lifecycle for a small company and an enterprise application lifecycle? (Choose 2)
A. A small company may only have a production and one sandbox B. All companies need a full copy sandbox for staging C. A small company may complete development and testing in one sandbox D. A small company may not have any sandboxes and do changes directly in production |
A. A small company may only have a production and one sandbox
C. A small company may complete development and testing in one sandbox App Deployment Describe the key milestones and considerations when managing the application lifecycle. |
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Universal Packages needs a way to test data loads and integration but do not want it to effect production data. What Sandbox should they use if they they require more than 500 MB of data storage?
A. Full Sandbox B. Developer Pro Sandbox C. Partial Copy Sandbox D. Developer Sandbox |
B. Developer Pro Sandbox
App Deployment Describe the differences between and considerations when using the various types of sandboxes. |
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A workflow field update has been defined on the Account object. When editing an account record after a workflow rule has run, you notice that the record has validation errors. What could cause this?
A. The field update used an invalid value B. The validation rule was changed C. A different field in the Account object was changed which caused a validation error D. None of the above |
A. The field update used an invalid value
Business Logic and Process Automation Describe the ramifications of field updates and the potential for recursion. |
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Unmanaged packages are typically used for...? (Choose 2)
A. Sandbox to production migration B. Distributing open–source projects C. Distributing and selling applications to customers D. One time drop of applications |
B. Distributing open–source projects
C. Distributing and selling applications to customers App Deployment Describe the use cases of and considerations when using unmanaged packages. |
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Sam, a Salesforce Developer, has made the “Type” field Read–Only on the Account page layout, which is used by “Europe Sales” Profile. Now, what amongst the following is false? (Choose 2)
A. All Users will see Type" field as Read Only B. Europe Sales users will see "Type" field as Read Only C. Europe Sales users can update the "Type" field via the API D. "Type" field can be made required on the same Layout" |
A. All Users will see "Type" field as Read Only
D. "Type" field can be made required on the same Layout User Interface Describe the user interface customization options. |
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While trying to define a new custom field you notice that, the master detail option on field types is grayed out. What could be the reason?
A. There is already a master–detail field on the object B. There are already 2 master–detail fields on the object C. There are already 3 master–detail fields on the object D. There are already 25 master–detail fields on the object |
B. There are already 2 master–detail fields on the object
Data Modeling and Management Describe the capabilities of the various relationship types and the implications of each on record access, UI, and reporting. |
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What is true regarding actions on a lightning app page? (Choose 2)
A. Only Global Quick Actions can be added B. Only one action can be added to a page C. Actions can be renamed in the Lightning App Builder D. The order of actions can be configured |
A. Only Global Quick Actions can be added
D. The order of actions can be configured User Interface Describe the declarative options available for incorporating Lightning Components in an application. |
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The Sales Department have requested that instead of picklists, certain fields are converted to radio buttons, so that there can be information displayed next to each item to help users select the correct option. How can this be done?
A. Change the field type from picklist to radio button for the fields B. Create a Visualforce page and use radio button controls C. Set the radio button option on the fields in the page layout D. It is not possible to use radio button controls with Salesforce |
B. Create a Visualforce page and use radio button controls
User Interface Given a scenario, determine the appropriate user interface design. |
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The account page layout requires a lot of scrolling as the number of fields and related lists has grown. Users are complaining that it takes too long to find information. What would be a solution to this problem? (Choose 2)
A. Use Visualforce to create a tabbed page that divides the information B. Remove the related lists from the standard page layout C. Use record types to reduce the number of fields displayed D. Do not display the related lists sections if there are no records to display |
A. Use Visualforce to create a tabbed page that divides the information
C. Use record types to reduce the number of fields displayed User Interface Given a scenario, determine the appropriate user interface design. |
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What do you need to consider when loading data through an API based tool into Salesforce?
A. Workflow Rules will run B. Triggers will fire C. Validation Rules will fire D. All of the above |
D. All of the above
Data Modeling and Management Describe the options and considerations when importing and exporting data. |
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You are trying to decide whether to use a master detail or lookup relationship between two objects. What of the following considerations are false?
A. In a master–detail relationship, if the master record is deleted the detail records will all be deleted B. Child records in master–detail relationships on custom objects cannot be re–parented C. Custom objects on the detail side of a master–detail relationship cannot have queues D. A custom object cannot be on the master side of a relationship with a standard object |
B. Child records in master–detail relationships on custom objects cannot be re–parented
Data Modeling and Management Describe the capabilities of the various relationship types and the implications of each on record access, UI, and reporting. |
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What is not true regarding enabling the Bulk API in Data Loader?
A. Data will be loaded faster when using the Bulk API B. Parallel processing is used to load data faster C. Serial processing is used to load data faster D. Data is processed in batches |
C. Serial processing is used to load data faster
Data Modeling and Management Describe the options and considerations when importing and exporting data. |
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Heartfelt Fundraising Inc. track commitments for fundraising campaigns in a custom object. A commitment can be increased but not decreased once made. How can a developer meet this requirement?
A. Create a trigger to compare the previous and new commitment values B. Use a validation rule using the PRIORVALUE() function C. Use a validation rule using the PREVIOUSVALUE() function D. Create a workflow action that runs on the update of the commitment field |
B. Use a validation rule using the PRIORVALUE() function
Business Logic and Process Automation Describe the capabilities of and use cases for validation rules. |
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The renewals department would like a list view of all contracts that have been activated more than 365 days ago. A custom field has been created to record the contract activation date: Contract_Activation_Date__c. How would you meet this requirement?
A. Create a formula field with the formula: (NOW() – Contract_Activation_Date__c) > 365 B. Create a formula field with the formula: (Contract_Activation_Date__c – NOW()) > 365 C. Create a formula field with the formula: (TODAY() – Contract_Activation_Date__c) > 365 D. Create a formula field with the formula: (Contract_Activation_Date__c – TODAY()) > 365 |
C. Create a formula field with the formula: (TODAY() – Contract_Activation_Date__c) > 365
Business Logic and Process Automation Describe the capabilities of and use cases for formula fields. |
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You can setup additional actions to take place when an approval request is recalled, approved, or rejected at each step. Which is not a valid action?
A. Assigning a task to a specified user B. Changing the value of a specified field C. Sending a message to a designated endpoint D. Create a new record |
D. Create a new record
Business Logic and Process Automation Describe the capabilities of and use cases for approval processes. |
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Sam would like to alter the set of fields that appear on the Mouse Hover / Record Preview pop up in his Force.com app. Which of the following should he create or alter for this?
A. Hover Layout B. Mini Page Layout C. Feed Tracking D. Visualforce |
B. Mini Page Layout
User Interface Describe the user interface customization options. |
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Universal Containers want to track the suppliers for parts. A supplier can supply various parts, and Universal Containers always ensures there are multiple suppliers for each part, in case one supplier is out of stock. What is the best way to model this in Salesforce?
A. Create a lookup relationship from Part object to Supplier object B. Create a lookup relationship from Supplier object to Part object C. Create a master–detail relationship from Supplier object to Part object D. Create a new junction object between the Supplier and Part objects |
D. Create a new junction object between the Supplier and Part objects
Data Modeling and Management Given a scenario, determine the appropriate data model. |
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Your organization has defined 3 custom objects, Programs, Projects and Tasks. Programs can have a number of related Projects and Project can have a number of related Tasks. You would like to know the total number of tasks defined in a Program. How would you achieve this?
A. Create a roll–up summary field on Program that rolls up to all task records B. Create a roll–up summary field on Project and Program C. Create a trigger on Tasks to update Program D. Create a workflow field update on Program |
B. Create a roll–up summary field on Project and Program
Data Modeling and Management Given a set of requirements, identify the considerations and select the appropriate field type. |
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A master–detail relationship cannot exist between...?
A. Standard object to Custom object B. Custom object to Standard object C. Custom object to Custom object D. Can be defined for all of the above |
B. Custom object to Standard object
Data Modeling and Management Given a set of requirements, identify the considerations and select the appropriate field type. |
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Only users in the Sales department are permitted to submit contracts for approval. How would the approval process be configured to ensure this?
A. Include all Sales users as initial submitters B. Include the Sales group as initial submitters C. Include the contract owners as the initial submitter D. Include Sales Roles and subordinates as the initial submitters |
D. Include Sales Roles and subordinates as the initial submitters
Business Logic and Process Automation Describe the capabilities of and use cases for approval processes. |
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You have a requirement to display the total value of opportunities for an account for the current year. How would you meet this requirement?
A. Use a roll–up summary field and the THISYEAR() function in filter criteria B. Use a roll–up summary field and enter the current year as a filter criteria C. Use a trigger to calculate the value D. Use a roll–up summary field and the CURRENTYEAR() function in filter criteria |
B. Use a roll–up summary field and enter the current year as a filter criteria
Business Logic and Process Automation Describe the capabilities of, use cases for, and implications of roll–up summary fields. |
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What is true regarding master picklists? (Choose 2)
A. The master picklist is the list of picklist values for the master record type B. The master picklist contains possible values for all record types C. Values added to the master picklist are automatically added to each record type D. Values added to the master picklist must be manually added to selected record types |
B. The master picklist contains possible values for all record types
D. Values added to the master picklist must be manually added to selected record types Business Logic and Process Automation Describe the capabilities of and use cases for record types. |
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"What role does a staging environment play in a deployment plan? (Choose 2)
A. A staging environment allows a test deployment to be done in an environment similar to production B. A staging environment will usually have a full set of production data, so business processes can be tested thoroughly C. A staging environment requires 75% test coverage, so test coverage can be confirmed D. A staging environment will always have the exact same configuration and data as production, so it is the best environment to test a deployment |
"A. A staging environment allows a test deployment to be done in an environment similar to production
B. A staging environment will usually have a full set of production data, so business processes can be tested thoroughly App Deployment Given a scenario, determine the appropriate deployment plan. "" |
