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29 Cards in this Set

  • Front
  • Back

Which tool would you use for the following use case?Launch a troubleshooting wizard from a button, at the end of which a knowledge article is created if it'd be helpful to other users.




A. Process Builder


B. Visual Workflow


C. Workflow


D. Approvals

B. Visual Workflow

Which tool would you use for the following use case?When an opportunity has a discount of more than 40%, notify the CEO via email and request sign-off. Provide a way for the CEO to leave comments.




A. Process Builder


B. Visual Workflow


C. Workflow


D. Approvals

D. Approvals

Which tool would you use for the following use case?When an opportunity closes, automatically close all activities related to that opportunity and create a renewal opportunity.




A. Process Builder


B. Visual Workflow


C. Workflow


D. Approvals

A. Process Builder

Which tool would you use for the following use case?As an account's expiration approaches, send recurring email notifications to the owner (2 weeks before, 1 week before, 3 days before, and 1 day before).




A. Process Builder


B. Visual Workflow


C. Workflow


D. Approvals

C. Workflow

You can configure access to data at all of the following levels, except:




A. Organization


B. Objects


C. Page Layouts


D. Records

C. Page Layouts

You can secure data at the organization level, using all of these methods, except:




A. Limit Login IP addresses


B. Limit Login Hours


C. Set password policies


D. Use hardware token

D. Use hardware token

Which of these is not a method for controlling record-level access?




A. Organization-Wide Defaults


B. Role Hierarchy


C. Profiles


D. Sharing Rules

C. Profiles

How can you control object level access? Pick 2.




A. Profiles


B. Permission Sets


C. Roles


D. Groups


E. OWD

A. Profiles


B. Permission Sets

What are the 4 Types of Publisher Actions?

1. Update - update records


2. Create - create a record


3. Log a Call - log a call and it is recorded as a task


4. Custom - requires visual force page

Where can a Standard Lightning Component be placed in the Lightning App Builder tool?Choose one answer.




A. Canvas


B. Console Layout


C. Mini Page Layout


D. Mobile Card

A. Canvas

What are the 3 types of access in an org?

1. Object


2. Record


3. Field

Universal Container's app builder needs to display an account's rating on all contacts related to thataccount.Which formula is valid in a text formula field on the contact to display the appropriate value?Choose 2 answers.




A. CASE(Account.Rating, Hot, Hot, Warm, Warm, Cold, Cold, Not Rated)


B. CASE(Account.Rating, "Hot", "Hot", "Warm", "Warm", "Cold", "Cold", "Not Rated")


C. Account.Rating


D. Text(Account.Rating)

B. CASE(Account.Rating, "Hot", "Hot", "Warm", "Warm", "Cold", "Cold", "Not Rated")


D. Text(Account.Rating)

Universal Containers has limited in-house development resources, but would like to support onlinepayment processing for its products.What is the recommended solution to meet this requirement?Choose one answer.




A. Configure pricebooks, products, and payment schedules to enable this capability.


B. Work with developers to develop custom code for payment processing.


C. Configure Outbound Messaging to send a message to an external Payment Gateway.


D. Install an AppExchange product to provide Payment Gateway processing.

D. Install an AppExchange product to provide Payment Gateway processing.

Universal Containers needs to create a roll-up summary field on a custom object that counts the numberof related records on another custom object.What type of field must exist before the roll-up summary can be created, and where should it belocated?Choose one answer.




A. A lookup relationship field on the parent object.


B. A lookup relationship field on the child object.


C. A master-detail relationship field on the parent object.


D. A master-detail relationship field on the child object.

D. A master-detail relationship field on the child object.

Universal Containers needs to set the record type for a converted lead's Account, Contact, andOpportunity based on the user who is converting the lead. How can this be accomplished?Choose one answer.




A. Set the default record types for each Profile for Account, Contact, and Opportunity to the desiredrecord type for converted records.


B. Set the default record types for each Role for Account, Contact, and Opportunity to the desiredrecord type for converted records.


C. Set the master record types for each Profile for Account, Contact, and Opportunity to the desiredrecord type for converted records.


D. Set the master record types for each Role for Account, Contact, and Opportunity to the desiredrecord type for converted records

A. Set the default record types for each Profile for Account, Contact, and Opportunity to the desired record type for converted records.

Which of these statements is true for Lightning Connect?




A. No external data is imported into your Salesforce org.


B. External data is read in real time when you request it


C. It can be used with any data source that supports OData 2.0.


D. All of the above.

D. All of the above

Which of these is NOT an appropriate use case for Lightning Connect?




A. You want to integrate external data without writing custom code.


B. The external data is changing frequently.


C. You need to setup workflows and triggers for the external data.


D. You only need real-time access to a small fraction of the external data.

C. You need to setup workflows and triggers for the external data.

In which of these scenarios is ETL a better choice than Lightning Connect?




A. You need to create or update the external data in addition to reading it.


B. You need the external data to follow the sharing rules defined for your organization.


C. You wan to generate reports and charts from the external data.


D. All of the above

D. All of the above

Which of these is NOT true about external objects?




A. They integrate with Salesforce APIs, Apex, Visualforce, and Chatter.


B. They can be related to other objects.


C. You can use them in formula fields.


D. They are automatically viewable in the Salesforce1 mobile app.

C. You can use them in formula fields.

Users can get Salesforce1 in all of the following ways except:




A. As a mobile browser app that runs in supported browsers.


B. As a downloadable app from Google Play.


C. As a downloadable app from www.salesforce.com


D. As a downloadable app from the Apple App Store.

C. As a downloadable app from www.salesforce.com

The Salesforce1 user interface includes all of these key elements except:




A. Feed


B. Action bar


C. Navigation menu


D. Widgets page


E. Record view

D. Widgets page

When a user requests a report, what should you do?


A. Ask follow-up questions, to get all the requirements.


B. Document the user's requirements.


C. Map the users requirements to report criteria.


D. All of the above.

D. All of the above.

You can control access to report folders based on:




A. Permissions, roles, and public groups.


B. Public groups, organization-wide defaults, and IP restrictions.


C. Password settings, permissions, and user settings.


D. All of the above

A. Permissions, roles, and public groups.

When you specify a single running user of a dashboard, that user:




A. Is the only one who can post a snapshot of the dashboard to Chatter.


B. Determines which data is displayed on the dashboard, due to the user's security settings.


C. Must be the same person who created the report.


D. Must have the 'View All Data' permission.

B. Determines which data is displayed on the dashboard, due to the user's security settings.

Salesforce processes rules in what order?

Validation rules


Assignment rules


Auto-response rules


Workflow rules (with immediate actions)


Escalation rules

All of the following are advantages of the Schema Builder except:




A. All object and field relationship details are available from one screen.


B. You can view fields and relationships for custom, but not standard objects.


C. Schema Builder shows details like field values, required fields, and how objects are related.


D. It's easy to build objects and fields directly from the Schema Builder, allowing you to visualize and change relationships with ease.

B. You can view fields and relationships for custom, but not standard objects.

To create a custom object from the Schema Builder:




A. From the Objects tab, select New>Object.


B. From the Elements tab, drag Object onto the canvas.


C. Right-click in the canvas and select 'New Object'.

B. From the Elements tab, drag Object onto the canvas.

To create a custom field from the Schema Builder:


A. From the Objects tab, select New > Field.B. In the canvas, right-click an object and select New Field.C. From the Elements tab, drag a field type onto the canvas.

C. From the Elements tab, drag a field type onto the canvas.

Contracts must be approved before the status is set to Finalized. How can this requirement be met?




A. Add a final approval action in the approval process to update a field on the contract and use a validation rule to check this field when the contract status is changed to Finalized.


B. Use a trigger on the contract object to check the contract has been approved when the status is changed


C. use Process Builder to check the contract is approved when the contract is edited and the status is set to Finalized.


D. Add a validation action in the approval process to ensure the status is not set to 'Finalized' before the contract is approved.

A. Add a final approval action in the approval process to update a field on the contract and use a validation rule to check this field when the contract status is changed to Finalized.