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13 Cards in this Set
- Front
- Back
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Coercive power
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Power that is based on fear.
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Expert power
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Influence based on special skills or knowledge.
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Impression management
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The process by which individuals attempt to control the impression others form of them.
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Information power
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Power that comes from access to and control over information.
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Job content
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The tasks and procedures necessary for carrying out a particular job.
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Job context
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The reason for the job being done, which reflects the organizational mission, objectives, and setting.
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Legitimate power
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Power that a person receives as a result of his or her position in the formal hierarchy of an organization.
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Power
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A capacity that A has to influence the behaviour of B so that B acts in accordance with A’s wishes.
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Political behaviour
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Those activities that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization.
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Political skill
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The ability to influence others in such a way as to enhance one’s objectives.
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Referent power
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Influence based on possession by an individual of desirable resources or personal traits.
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Reward power
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Power that achieves compliance based on the ability to distribute rewards that others view as valuable.
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Sexual harassment
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Unwelcome behaviour of a sexual nature in the workplace that negatively affects the work environment or leads to adverse job-related consequences for the employee.
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