• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

Card Range To Study



Play button


Play button




Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

13 Cards in this Set

  • Front
  • Back
Coercive power
Power that is based on fear.
Expert power
Influence based on special skills or knowledge.
Impression management
The process by which individuals attempt to control the impression others form of them.
Information power
Power that comes from access to and control over information.
Job content
The tasks and procedures necessary for carrying out a particular job.
Job context
The reason for the job being done, which reflects the organizational mission, objectives, and setting.
Legitimate power
Power that a person receives as a result of his or her position in the formal hierarchy of an organization.
A capacity that A has to influence the behaviour of B so that B acts in accordance with A’s wishes.
Political behaviour
Those activities that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization.
Political skill
The ability to influence others in such a way as to enhance one’s objectives.
Referent power
Influence based on possession by an individual of desirable resources or personal traits.
Reward power
Power that achieves compliance based on the ability to distribute rewards that others view as valuable.
Sexual harassment
Unwelcome behaviour of a sexual nature in the workplace that negatively affects the work environment or leads to adverse job-related consequences for the employee.