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60 Cards in this Set
- Front
- Back
andon
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Japanese term for a signaling system announcing problems encountered and assistance requested, often implemented as sets of lights over workstations.
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assignable variation
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Deviations with a specific cause or source.
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backorder
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To delay order fulfillment due to inadequate supply.
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bottleneck
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The most heavily utilized resource within a system.
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bricolage
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A creation from what happened to be available during its formation.
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business continuity plan
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Guidelines and arrangements for response to disruption of critical business functions, to restore and maintain operation.
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confirmation bias
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A tendency to favor information that supports a hypothesis and to suppress or neglect information that refutes it.
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consumer’s risk
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The likelihood of a type II error.
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crisis
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The critical time prior to an impending change of great significance.
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critical ratio
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Time remaining until due date divided by work remaining to be done.
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cycle stock
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Inventory held to gain economies of scale.
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defect
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A single identifiable deviation from acceptable conformance.
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dispatching
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Assigning work in real-time, often in the context of mobile resources.
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economies of scale
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Decreasing average unit cost by increasing volume.
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enterprise resource planning (ERP)
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A strategic information system that integrates all functional areas of an organization.
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finished goods
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Inventory awaiting sale to consumers.
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finite loading
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A scheduling approach that recognizes capacity constraints.
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fixed order interval policy
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An inventory system in which the amount of replenishment is determined by the rate of previous demand and its timing is predetermined at an economical interval.
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fixed order quantity policy
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An inventory system in which the amount of replenishment is predetermined at some economical value and its timing is then determined by the rate of previous demand.
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framing
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Adopting too narrow a view in the analysis of a problem.
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groupthink
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A tendency to neglect full critical evaluation of a decision in favor of minimizing conflict within a group of decision makers.
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incident command system
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A predetermined structure that organizes available parties into one temporary organization to resolve an incident.
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infinite loading
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A scheduling approach that ignores capacity constraints.
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just-in-time (JIT)
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An earlier and alternate term for lean operation, in which a system implicitly operates with minimum of inventory and waste.
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kaizen
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Japanese term for a focus on continuous improvement.
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lead time
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Delay between requesting a product and receiving it.
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lean
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Operating without waste.
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level demand strategy
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Aggregate planning approach that relies on influencing demand to match capacity.
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level production strategy
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Aggregate planning approach that relies on fixed capacity despite changing demand.
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lot-for-lot (LFL)
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An ordering policy in which orders are sized to match individual demands exactly, theoretically accumulating no inventory.
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makespan
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The length of time required to complete a finished schedule.
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master production schedule (MPS)
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A statement of independent demand for all inventory items in an MRP system.
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minimum constant production (MCP) rate
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The lowest speed of perfectly level production that will not produce any shortages within a demand forecast.
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muda
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Japanese term for waste, particularly anything a customer is not willing to pay for.
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newsvendor problem
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Choosing a quantity to meet a single period of uncertain demand, weighing the costs of ordering too much and too little.
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normalization
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A tendency to accept anomalies as normal events, particularly over time.
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optimization
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Identification of the best alternative.
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outcome bias
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A tendency to assume a process is acceptable if its output is acceptable.
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overbooking
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Commitment or sale of resource in excess of its actual availability.
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proaction
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Avoidance of preventable risk, the first and most basic stage of risk management.
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producer’s risk
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The likelihood of a type I error.
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raw materials
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Inventory brought in from outside the system.
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redundancy
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Duplication of an element within a system.
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reliability
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The probability that an element or a system will perform as specified.
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reorder point
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An inventory level that triggers replenishment of an item.
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resilience
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The ability of a system to adjust to or recover from a shock or sudden change.
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risk
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The possibility of loss or the source of such a possibility.
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safety stock
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Inventory held to protect against uncertain supply or demand.
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sawtooth diagram
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A graph of inventory levels over time.
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service level
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The probability that demand for an item will be met during the lead time on replenishment of that same item.
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situational awareness
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An individual or organization’s comprehension of the surrounding environment and its potential near-future states.
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staging
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Retrieving or positioning inventory or other resources before they are required.
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statistical process control (SPC)
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The monitoring of overall conformance through the ongoing evaluation of samples.
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stockpiling
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Producing or securing goods in advance of demand.
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Taguchi loss function
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A proposed model of the cost of nonconformance that penalizes even small degrees of deviation from a target specification.
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triage
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A priority rule creating sequences intended to yield the most value from distinctly limited resources.
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type I error
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In quality control, concluding the process is out of control when in fact it is not.
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type II error
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In quality control, concluding the process is in control when in fact it is not.
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vendor-managed inventory (VMI)
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Transferal of ownership and management of inventory within a system to its external provider, who will be compensated after its use by the system.
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yield management
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Policies and practices to maximize the benefit of a perishable resource such as service capacity.
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