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40 Cards in this Set
- Front
- Back
Customer Value - Based Pricing |
Setting price based on buyers perceptions of value rather than on the sellers cost |
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Cost - Based Pricing |
Setting prices based on the costs for producing, distributing, and selling the product plus a fair rate of return for effort and risk |
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Competition Based Pricing |
Setting prices based on competitors strategies, prices, costs and market offerings |
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Internal Factors |
overall marketing strategy, objectives, and marketing mix |
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External Factors |
The nature of the market and demand and environmental factors such as the economy, reseller needs, and government actions |
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Market Skimming Pricing |
Setting a high price for a new product to skim maximum revenues layer by layer from the segments willing to pay the high price; the company makes fewer but more profitable sales |
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Market - Penetration Pricing |
Setting a low price fro a new product in order to attract a large number of buyers and a large market share |
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Product Line Pricing |
Setting the price steps between various products in a product line based on cost differences between the products, customer evaluations of different features and competitors prices |
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Optional Products |
optional or accessory products included with the main product |
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By-Products |
waste or residual products produced when making the main product |
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Captive Products |
products that are required for use of the main product |
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Product Bundles |
Combinations of products at a reduced price |
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Discount and Allowance Pricing |
the company establishes cash, quantity, functional, or seasonal discounts , or varying types of allowances |
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Segmented Pricing |
company sells a product at two or more prices to accommodate different customers, product forms, locations, or times |
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Psychological Pricing |
Pricing that considers the psychology of prices and not simply the economics; the price is used to say something about the product |
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Promotional Pricing |
a company offers discounts or temporarily sells a product below list price as a special event, sometimes even selling below cost as a loss leader |
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Geographical Pricing |
The company decides how to price to distant customers, choosing from such alternatives as FOB origin pricing, uniform - delivered pricing, zone pricing, basing - point pricing and freight - absorption pricing |
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International Pricing |
The company adjusts its price to meet different conditions and expectations in different world markets |
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Value Delivery Network |
The network made up of the company, suppliers, distributors, and ultimately customers who "partner" with each other to improve the performance of the entire system in delivering customer value |
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Marketing Channel |
A set of interdependent organizations that help make a product or service available for use or consumption by the consumer or business user |
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Functions of Marketing Channels to Complete Transactions |
1) Information 2) Promotion 3) Contact 4) Matching 5) Negotiation |
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Functions of Marketing Channels to Fulfill Transactions |
1) Physical Distribution 2) Financing 3) Risk Taking |
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Marketing Channel Design |
Designing effective marketing channels by analyzing consumer needs, setting channel objectives, identifying major change alternatives and evaluating them |
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Major Channel Alternatives Open to a Company |
1) types of intermediaries 2) number of intermediaries 3) channel responsibilities |
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Marketing Channel Management |
Selecting, managing and motivating individual channel members and evaluating their performance over time |
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Marketing Logistics |
Planning, implementing and controlling the physical flow of materials, final good, and related information from points of origin to points of consumption to meet customer requirements at a profit |
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Supply Chain Management |
Managing upstream and downstream value-added flows of materials, final goods, and related information among suppliers, the company, resellers, and final consumers |
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Major Logistics Functions |
1) warehousing 2) inventory management 3) transportation 4) logistics information management |
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Integrated Supply Chain Management Concept |
recognizes that improved logistics requires teamwork in the form of close working relationship across functional areas inside the company and across various organizations in the supply chain |
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Retailing |
Includes all activities involved in selling goods or services directly to final consumers for their personal, non-business use
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Classification of Store Retailers |
1) Amount of service (self-service, limited service, or full service) 2) Product line sold (specialty stores, department stores, etc.) 3) Relative prices (discount stores and off price retailers) |
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Wholesaling |
All the activities involved in selling goods or services to those who are buying for the purpose of resale or for business use |
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Three groups of Wholesaling |
1) Merchant Wholesalers - take possession of the goods 2) Full - Service Wholesalers - wholesale merchants, industrial distributors 3) Limited - Service Wholesalers - cash and carry, truck, drop shippers, rack jobbers, mail - order, etc. |
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Promotions Mix |
The specific blend of promotion tools that the company uses to persuasively communicate customer value and build customer relationships |
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Advertising |
Any paid form of non personal presentation and promotion of ideas, goods, or services by an identified sponsor |
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Sales Promotion |
Short-term incentives to encourage the purchase or sale of a product or service |
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Personal Selling |
Personal presentation by the firm's sales force for the purpose of making sales and building customer relationships |
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Public Relations |
Building good relations with the company's various publics by obtaining favorable publicity, building up a good corporate image, and handling or heading off unfavorable rumors, stories, and events |
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Direct Marketing |
Direct connections with carefully targeted individual consumers to both obtain an immediate response and cultivate lasting customer relationships |
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Integrated Marketing Communications (IMC) |
Carefully integrating and coordinating the company's many communications channels to deliver a clear, consistent, and compelling message about the organization and its products |