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9 Cards in this Set
- Front
- Back
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Organizational structure |
The vertical and horizontal configuration of departments, authority, and jobs within a company |
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Organizational process |
The collection of activities that transforms inputs into outputs that customers value |
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Departmentalization |
Subdividing work and workers into separate organizational units responsible for completing particular tasks |
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Functional departmentalization |
Organizing work and workers into separate units responsible for particular business functions or areas of expertise |
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Product departmentalization |
Organizing work and workers into separate units responsible for producing particular products or services |
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Customer departmentalization |
Organizing work and workers into separate units responsible for particular kinds of customers |
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Geographic departmentalization |
Organizing work and workers into separate units responsible for doing business in particular geographic areas |
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Matrix departmentalization |
A hybrid organizational structure in which two or more forms of departmentalization, most often product and functional, are used together |
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Simple matrix |
A form of matrix departmentalization in which managers in different parts of the matrix negotiate conflicts and resources |
