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20 Cards in this Set
- Front
- Back
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It is appropriate for a restaurant or a food service manager to delegate a task when: |
The task is repetitive and easily mastered |
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When managers help civic groups make decisions, their priority should be what is best for their: |
Community/operations |
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What can help minimize work related stress: |
Delegate some work to responsible employees |
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Cross functional teams are made up of persons from different: |
Departments in the organization |
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The operations goals should be driven primarily by its: |
Vision and mission statements |
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The code of ethics is used in an establishment to: |
Guide decision making |
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Which statement is about professional managers? |
They should know what their employees expect from their employer |
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What must employees be told when they are assigned to work on an action plan? |
Importance from the plan compared to others |
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When delegating plan tasks, what employee characteristic is most important? |
Job skills and knowledge!!! |
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Which activity best describes the primary role of a leader? |
Inspiring people |
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what is a strategy? |
A plan of action to meet a goal |
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What can help a manager develop an effective professsional development plan? |
Review past performance evaluations |
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Which benefit results from involving staff members in the goal setting process? |
ensures they will help achieve goals. |
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Measurable goals allow the organization to: |
Identify progress |
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Which statement about goals and plans is correct? |
Department goals should help meet organizational goals. |
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Which is a basic management activity? |
Planning!!! |
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When is an operation's mission statement developed? |
Before goals are developed! |
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Learning activities for professional development should be those that: |
Will contribute to professional knowledge and skills |
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Which element is present in an effectively developed project worksheet |
SMART goal to be addressed |
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What is the benefit to employees who assist with planning tasks |
They can develop their knowledge and skills |
