Hgmt5120 - 9

Front 1

____ means that you are answerable for the exercising of your authority

Back 1

responsibility

Front 2

* Identify the characteristics of successful power users:

Back 2

1) aware of the source of power
2) understand power and how to use it
3) use different types of poweer in different situations
4) temper the use of power
5) recognise power is needed and aren't afraid to use it
6) they have goals

Front 3

_____ is the ability to exert influence: that is the ability to change the attitudes or behaviour of individuals or groups.

Back 3

Power

Front 4

List Mintzber's 5 priniciple components of an organization:
9-4

Back 4

1) strategic Apex
2) support staff
3) middle line
4) technostructure
5) operating core

Front 5

_____ is a type of power that is based on recognitions of the legitmacy of the attempt to exert influence.

Back 5

Authority

Front 6

* being answerable for results is called _____

Back 6

accountable

Front 7

______ is the organizationally granted power to act and exact action by others within certain parameters.

Back 7

Formal authority

Front 8

List 3 barriers to effective delegation

Back 8

1) insecurity - reluctance to delegate
2) manager's lack of ability
3) lack of confidence in subordinate

Front 9

* List 4 Advantages of Delegation

Back 9

1) Higher efficiency (More tasks can be done)
2)Increased motivation (Develops a team spirit, increases morale, interest and enthusiasm)
3)Develops the skills of your team (Encourages independence in decision making and critical thinking) (Boosts self esteem and personal & professional growth.)
4)Better distribution of work through the group
(Allows for group participation)
5) Enhances line of communication between managers and subordinates.
6)increases trust between manager and subordinates

Front 10

* ____ refers to authority retained at the top of the organization

Back 10

Centralization

Front 11

_______ is the ultimate responsibilty born by everyone up the line

Back 11

Accountability

Front 12

* _____ refers to the number of subordinates reporting to a given manager.

Back 12

span of control

Front 13

List Galbraith's 3 instruments for wielding or enforcing power

Back 13

1) Condign power - wins submission by the ability to inflict or threaten adverse conditions.
2) Compensatory power - wins submission by reward
3) conditioned power - power is exercised by changing belief. Persuasion, education or social commitment causes one individual to submit to the will of another.

Front 14

* The principle that each person in the organization should report to only one supervisor is called ____

Back 14

Unity of command

Front 15

* List French & Raven's 5 sources of power & examples

Back 15

1) reward power +ve (good perfromance appraisal; better assignment)
2) coercive power -ve (corrective letter; suspension)
3) legitimate power (relationship between superior & subordinate)
4) expert power (nursing instructor)
5) referent power (identifying with & emulating those we admire)

Front 16

* ____ power is based on the perception or belief that the influencer has some releveant expertise.

Back 16

Expert

Front 17

--- power wins submission by the ability to inflict or threaten adverse conditions

Back 17

condign

Front 18

--- power wins submission by reward. The individual is aware of his or her submission.

Back 18

compensatory

Front 19

--- power is exercised by changing belief. Persuasion, education or social commitment causes one individual to submit to the will of another.

Back 19

conditioned