Healthcare Management

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Capitation

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A system that pays physicians or healthcare organizations a fixed monthly amount for each individual plan regardless of treatment

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Critical access hospital

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A designation that allows a hospital to receive Medicare reimbursement based on its actual costs

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Fee for service

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A system that pays clinicians based on the number of services they perform

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Managerial authority

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The legal or rifle power of a manager to direct orders

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Pay for performance

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A system that pays clinicians based on their ability to meet specified Quality and efficiency measures

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Prospective payment system

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A system that pays physicians and healthcare organizations a fixed amount for every episode of care

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Key points:

The healthcare supervisor must be a good boss a manager and a leader and must have the necessary competencies to run the department

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Key point

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Key points

The healthcare supervisor must be link between upper management and employees

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Key points

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Key points

The healthcare supervisor must have technical, human relations and conceptual skills

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Key points

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Key points

Managerial authority is a legal or rightful power of a manager to act or direct others

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Key points

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Scientific management

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Focuses on the relationship between workers and machinary

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Bureaucratic management

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Focuses on hierarchical structures , rational authority, and control

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The human relations or behavioral movement ….

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In the 1920’s “Hawthorne studies”

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Hawthorne studies

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This movement Focused more on the human aspect of work treating employees as “people” then objects

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Human Resources school of management began …

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1950’s as an extension of the behavioral school and continues today

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Management therory

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Emphasizes that employees are more Creative & Competent then they are given credit for

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Contingency theory

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Holds the “BEST” way to do things is dependent upon situation, the culture of the organization and the society of which its a part

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Systems theory

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Is the concept that an organization is a collection of open systems that constantly interact with the external environment

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Management AS discipline theory

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Emphasizes simplification and decentralization. Management is a practice Not a rank

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Chaos theory

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Holds that organizational event cant always be controlled

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Organizational development

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Focuses on improving social and technical systems , such as work, processes, communication, rewards, and shared goals ( focusing on the organizations culture : values/ beliefs / behaviors )

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Entrepreneurial Theory

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Believes individuals or small groups of individuals who are ahead of the curve should be rewarded and encouraged to work autonomously

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5 Managerial Functions

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Planning

Organizing

Staffing

Influencing

Controlling

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Explain the 1st benchmark of the managers job

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-5 managerial functions

-The output of one puts the input for another

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The second benchmark

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Is authority ; makes the job real

( succesful manager )

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The concept of value-based health care purchasing is that …

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Buyers should hold providers of health care accountable for both cost & quality of care

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Generation X ( born )

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Born 1965- 1980

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Generation X ( born )

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Born 1965- 1980

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Millennials OR Generation Y

(Born )

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1980-2000

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Interpersonal roll

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A supervisors behavior such as relationships with other supervisors that link all managerial work

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Informational roll

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A supervisors behavior that ensures that information is received and processed

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Henry Mintzberg organized a set of behavior categorized into three groups

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Intra-personal

informational and

decisional rolls

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Management by objective (MBO)

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A management system in which managers and subordinates set goals and use progress towards those goals to achieve success

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Peter Drucker developed?

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The management by objective

(MBO )

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Key points:

Bureaucratic management relies on the rational set of structured guidelines where As

scientific management focuses on the one best way to do a job

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Key points

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Efficiency implies:

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Using the fewest possible resources

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Power distance

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Or how people cope with inequality

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Uncertainty avoidance

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Or how people deal with uncertainty

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Uncertainty avoidance

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Or how people deal with uncertainty

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Individualism versus collectivism

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Or the relationship of the individual with his or her primary group

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Uncertainty avoidance

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Or how people deal with uncertainty

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Individualism versus collectivism

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Or the relationship of the individual with his or her primary group

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Masculinity versus femininity

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Which describes the emotional implications of having been born as a male or female

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Uncertainty avoidance

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Or how people deal with uncertainty

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Individualism versus collectivism

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Or the relationship of the individual with his or her primary group

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Masculinity versus femininity

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Which describes the emotional implications of having been born as a male or female

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Short-term versus long-term orientation

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Or the contrasting beliefs that the most important events have already occurred or have not yet to happen

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Uncertainty avoidance

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Or how people deal with uncertainty

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Individualism versus collectivism

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Or the relationship of the individual with his or her primary group

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Masculinity versus femininity

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Which describes the emotional implications of having been born as a male or female

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Short-term versus long-term orientation

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Or the contrasting beliefs that the most important events have already occurred or have not yet to happen

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Indulgence versus restraint

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Which relates to gratification and the control of basic human desires related to life

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Frank Gilbreth is known for

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His experiments in reducing the number of motions in bricklaying receive the title of

“father of time and motion studies”

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Lillian Gilbreth is known as

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“The first lady of engineering”

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Motion study

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Work is divided into the most fundamental elements which are studied separately and in relation to one another

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Time study

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A scientific analysis of methods and equipment used or planned for use in executing a work activity or task

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The Gilbreths designed a test that depicted 17 symbols of motion called

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Therbligs

An anagram for Gilbreth