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116 Cards in this Set
- Front
- Back
Any location or facility at which 9-1-1 calls are answered either by direct calling, rerouting or diversion
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Public Safety Answering Point |
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Separate telecommunications centers that the fire department, EMS, or law enforcement agency operates |
Emergency Service Specific Telecommunications Center |
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They gather the necessary information and dispatch the appropriate emergency response |
Telecommunications Center |
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TDD, TTY and Text phone is used by who? |
Hearing impaired individuals |
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NFPA ______ Standard for the Installation, Maintenance and use of Emergency Services Communications System |
NFPA 1221 |
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What percentage of US has access to Enhanced 9-1-1? |
Over 96% |
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Provides dispatch with instant information such as the caller's location and phone number, directions to the location, and other info about the address |
Computer Aided Dispatch (CAD) |
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Enhanced 9-1-1 feature that displays the address of the party calling 9-1-1 on a screen for use by the public safety telecommunicator. |
Automatic Location Identification (ALI) |
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System for determining position on the earth's surface by calculating the difference in time for the signal from a number of satellites to reach a receiver on the ground |
Global Positioning System (GPS) |
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System that anyone can use to report an emergency |
Public Alert System |
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This public alert system is activated by pressing a lever on the door of the box which then transmits a unique telegraph code that identifies location of the activated box. It was notorious for malicious false alarms |
Wired Telegraph Circuit Box |
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This public alert system is also known as a Call Box and is equipped with a telephone for direct voice contact with the telecommunications center |
Telephone Fire Alarm Box |
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This public alert system may be found along highways or streets |
Radio Fire Alarm Box |
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This is the person who handles nonemergency or complaint calls |
Public Information Officer (PIO) |
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How many members of the crew must remain in the watch room at all times? |
One |
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What are the 3 types of alarm notifications? |
- Visual (Ex. Station Lights) - Audible (Ex. Sirens, Whistles, Air Horns) - Electronic (TV, Radio, Pagers, CellPhones) |
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These are still used in the fire service to alert volunteer responders of an emergency |
Pagers |
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Most commonly employed in small communities to alert the community of danger or emergency |
Sirens, Whistles or Air Horns |
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Messages that are transmitted within the fire department and between the department and other agencies during emergencies |
Internal Communications |
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How are most internal communications done? |
Through radio communications |
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3 ways the radio systems in the fire service are classified? |
1) By their location and size 2) By the Type of signal used 3) By the transmission signal |
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- Fixed, non-mobile radio at a central location
- Have stable, powerful transmitters and interference-resistant receivers that provide better performance than mobile and portable radios |
Base Station Radios |
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Radio that is mounted in the fire apparatus, ambulances, and staff vehicles and are powered by the vehicles electrical system |
Mobile Radios |
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Handheld devices designed to withstand heat, moisture and physical impact and are powered by rechargeable or replaceable battery packs |
Portable Radio
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Equipment designed and approved for use in flammable atmospheres that is incapable of releasing sufficient electrical energy to cause the ignition of a flammable atmospheric mixture |
Intrinsically Safe Equipment |
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Portable radios used in hazardous atmosphere must be ________________ safe for that environment |
Intrinsically |
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Radio signals travel between the transmitter and receiver in either _______________ or ____________ format |
Analog or Digital |
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These vary the strength of the signal to reflect the speakers voice and are sometimes referred to as "Medium Wave Signals" |
AM Waves |
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These allow for the signal to change based on microphone audio and the signal is filtered to remove any frequencies over the human voice without making changes to the signal |
FM Waves |
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What type of waves do a better job at canceling naturally occurring noise? |
FM Waves |
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Which radio system makes the most efficient use of an assigned frequency or band? |
Digital |
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The straight line travel of radio signals between the antenna connected to the transmitter and the antenna connected to the receiver |
Direct Communication |
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A two party operating system operating on ONE frequency because only one radio can transmit at a time? |
Simplex System |
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This "mode" permits units at an incident to communicate directly on a portable radio |
"Talk Around Mode" |
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What is used to overcome barriers to direct communication and to increase the range of the radio system? |
Repeaters |
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What radio system uses a series of repeaters to communicate between radios set at different frequencies? |
Half Duplex Communication |
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This system allows for radio communication in both directions simultaneously and a more rapid transmission of information because receivers can respond very quickly to messages |
Full Duplex System |
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What is one problem that Full Duplex systems may run into? |
Communications may become garbled |
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What channel is assigned to the Incident Commander when units arrive at the incident? |
Command Channel |
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What channel is assigned to fireground operations personnel? |
Tactical Channel |
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Who regulates Nonemergency channels? |
AHJ |
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Radio systems may either be ____________ or _________________ |
Conventional or Trunked |
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This radio frequency is dedicated to a single function such as operations |
Conventional Radio System |
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Can any other function or unit transmit on a conventional radio system even when no one is transmitting on it? |
No |
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This system uses repeaters to determine which frequency to use to route calls through |
Trunked Radio System |
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What does a Trunked Radio system rely on to route calls though out the system? |
Repeaters |
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What type of radio system can handle high volumes of traffic on multiple channels even when large scale operations are under way? |
Trunked Radio Systems |
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A term used to distinguish among physical frequencies or channels in conventional radio systems |
Talkgroup |
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A feature of a trunked radio system that is used to transmit calls to two or more talkgroups |
Multigroup Call |
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A feature of a trunked radio system that permits one radio to call another and establishes a private conversation between both parties |
Private Call |
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A feature of a trunked radio system that has an emergency alert that, if activated, sends a signal to the agencies dispatch center |
Dynamic Regrouping |
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Who regulates all radio communications in the United States and issues licenses to fire departments that operate radio equipment? |
Federal Communications Commission (FCC) |
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Does the FCC regulate radio communications in Canada? |
No, it is regulated by the Canadian Radio-Television and Telecommunications Commission |
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What system eliminated the use of "Ten Codes" and other local terminology used for radio transmission during emergency responses? |
National Incident Management System (NIMS) |
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What is the term for codes used to substitute a number for a specific activity or condition? |
Ten Codes |
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The use of plain language in radio communications transmissions |
Clear Text |
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Does Canada have a national requirement for clear text transmissions? |
NO |
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What are the 4 main barriers to all radio transmissions |
1) Distance 2) Physical Barriers 3) Interference 4) Ambient Noise |
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What are indicators that the receiver is near the limit of transmission range? |
Static or messages that are broken up |
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Any physical barrier between ________ and _______ can block the signal |
Transmitter and Receiver |
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What are 3 possible ways to overcome physical barriers during radio communications? |
1) Turn your body 90 degrees 2) Lift the portable radio higher 3) Raise the antenna up straight |
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What is a the term for loss of service when traveling in remote areas or inside structures? |
"Deadzones" |
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What kind of noise can the emergency scene be filled with? |
Ambient Noise |
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Who's responsibility is it to overcome ambient noise at the scene? |
Each person operating a mobile or portable radio |
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Sounds created by sirens, engines, strategic commands, and interpersonal communication between responders and bystanders generates layers of _____________ noise that make radio communications difficult? |
Ambient |
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What is something that you can use to create a wind barrier when transmitting messages over a radio? |
Your body or PPE |
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True or False?
All recorded transmissions become part of the official record on the incident |
True |
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True or False?
Radio Transmissions may NOT be used in court or by the news media |
False
They may ALL be used in court or by the news media |
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In the Communications Model, who is the person who initiates the message using both verbal and nonverbal communication? |
Sender |
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What is the term for content that the sender is trying to communicate? |
Message |
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The term for the individual whom the sender is trying to communicate with? |
Receiver |
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The term for the reaction of the receiver to the message and its tone? |
Feedback to the sender |
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Anything that may prevent the receiver from understanding the message? |
Interference |
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True or False?
Units or Individuals must identify themselves in every transmission? |
True |
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True or False?
The receiver does NOT have to acknowledge every message by repeating the essence of the message to the sender? |
False
The receiver MUST acknowledge every message by repeating the essence of the message to the sender |
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What are two reasons why the receiver must acknowledge every message? |
1) To ensure the message was received 2) To confirm the message was understood properly |
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What is the approximate wait time from the time the sender keys his microphone to the time he actually begins his message? |
One to two seconds |
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What are the ABC's of good communications? |
Be Accurate Be Brief BE Concise |
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True or False?
When transmitting over the radio, the sender should remain in a monotone voice |
False
Use a moderate amount of expression in speech. Not monotone and not overemphasized
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True or False?
Slang or Regional Expressions are permissible when transmitting over the radio |
False
Slang and Regional Expressions should be avoided, instead strive for good voice quality |
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True or False?
It is NOT permissible to chew gum or eat while transmitting a message |
True |
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True or False?
Routine transmissions have priority over Emergency Transmissions |
False
Emergency Transmissions ALWAYS have priority over Routine Transmissions |
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What is the recommended distance to hold the radio away from your mouth or SCBA when transmitting? |
1 to 2 inches |
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When speaking into the microphone, do you want to speak directly into it or across from it? |
Directly into it |
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Where should the microphone be placed if you cannot be understood though your SCBA face piece? |
Against your throat |
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Is it acceptable to remove the SCBA face piece to be able to clearly speak into the mic? |
DO NOT REMOVE YOUR FACEPIECE TO TALK INTO THE MIC |
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Should the microphone or radio be located as far away or as close as possible to your personal alert safety system (PASS) device, low pressure alarm, or other noise generating equipment? |
As FAR as possible |
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What way should the antenna be placed for best transmission results? |
Vertically |
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The first person on scene of an emergency will provide __________ radio report |
Initial Radio Report |
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CAN is an acronym for an initial radio report. What does CAN mean? |
Conditions, Actions Needs |
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This report establishes the initial arrival time, informs responding units of current conditions, describes actions being taken and actions that must be taken by other units? |
Initial Report |
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Regardless of the situation, who's responsibility is it to report the information of the scene? |
The First Responding Firefighter |
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Which does not belong?
In the case of a possible structure fire or collapse, a description of the structure includes:
A) Number of Floors B) Type Of Construction C) Type of Occupancy D) Size of Collapse Zone |
D Size of Collapse Zone is not necessary |
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In the Establishment of Command report, which is NOT necessary to report?
A) Specify who is the Incident Commander B) State the name of the incident C) State the time of arrival D) State location of the command post E) State location of staging area
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C
It is not necessary to state the time of arrival of the Incident Commander |
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Who is in in charge of transmitting progress or status reports once emergency operations have begun? |
Incident Commander |
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Who does the Incident Commander provide the progress/status report to? |
Telecommunications center |
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This report has two major functions. It is used to assist in air management and remind units to read their air capacity gauges as well as assist the IC and command staff to gauge the effectiveness of there strategies and tactics being used to control the situation |
Tactical Progress Reports |
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Tactical Reports provide an opportunity to check individual _____________ |
Air Supplies |
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Should a firefighter report his air consumption in his progress report? |
Yes, it is good practice to provide that information |
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You and your crew should be outside the structure before anyone's low _____________ activates |
Air Alarm |
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What is the acronym for the information that can be contained in tactical reports and what does each letter signify? |
CARA
C - Conditions A - Actions R - Resources A - Air |
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What is an alternate version for the acronym CARA? |
CAN
C - Conditions A - Actions N- Needs |
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Predetermined number and type of fire units assigned to respond to an emergency |
Alarm Assignment |
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To reduce the workload on the telecommunications center, a radio equipped ______________________ vehicle can be used at large incidents |
Mobile Communications |
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Urgent broadcasts that warn personnel at the emergency scene of an impending hazard |
Emergency Radio Traffic |
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_____________ signals are used when the IC decides interior operations must cease and all firefighter must withdraw from the building or hazardous area because conditions have deteriorated beyond reasonable safety |
Evacuation Signals |
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What are the two most common ways evacuation signals are relayed to other firefighters? |
1) Broadcast Radio Message
2) Audible warning device on the apparatus |
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Universal signal for a firefighter in distress |
MAYDAY |
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When MAYDAY is broadcast, who is dispatched to assist the distressed firefighters? |
RIC/RIT team
Rapid Intervention Crew |
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A systematic method of confirming the status of units operating at an incident |
Personnel Accountability Report (PAR) |
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When can an IC request a PAR? |
At any time |
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Are Post Incident Reports available to the public? |
Yes |
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Can a firefighter suffer legal consequences for an inaccurate or incomplete legal report? |
Yes |
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This system was developed to create data for analysis and assist in combatting the nation's fire problem |
National Fire Incident Reporting System (NFIRS) |
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Who developed NFIRS |
United States Fire Administration (USFA) |
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True or False?
All individual fire departments participate in the NFIRS? |
False
All 50 States participate in NFIRS but not all individual fire departments do |