Communication Vocabulary

Front 1

Aggressive communicators

Back 1

Individuals who tend to focus on their own needs and become impatient when these needs are not met.

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Assertive communicators

Back 2

Individuals who tend to declare and affirm their own opinions. In doing this, however, they respect the rights of others to communicate in the same fashion.

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Channel

Back 3

A medium used to convey messages.

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Communication

Back 4

The exchange of information, feelings, thoughts, and ideas through verbal or other techniques.

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Congruent communication

Back 5

Communication in which the verbal and nonverbal aspects of the message match.

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Credibility

Back 6

The quality of being truthful, trustworthy and reliable.

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Decode

Back 7

The process of relating the message perceived to the receiver's storehouse of knowledge and experience and sorting out the meaning of the message.

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Elderspeak

Back 8

A speech style similar to baby talk, which communicates a message of dependence and incompetence to older adults.

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Electronic communication

Back 9

Transmitting information through e-mail, social networking, text messaging, and other electronic means.

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Encoding

Back 10

The selection of specific signs or symbols to transmit a message, such as which language and words to use, how to arrange the words, and what tone of voice and gesture to use.

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Feedback

Back 11

1. The mechanism by which some of the output of a system is returned to the system as input. 2. The response a receiver of a message gives to the message's sender.

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Intimate distance

Back 12

Communication that is characterized by body contact, heightened sensations of body heat and smell, and vocalizations that are low.

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Message

Back 13

Content that is actually said or written, the body language that accompanies the words, and how the words are transmitted.

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Nonverbal communication

Back 14

Transmitting information though gestures, facial expressions, or touch.

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Passive communication

Back 15

Individuals who focus on the needs of others. They often deny themselves any sort of power, which causes them to become frustrated.

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Preception

Back 16

Awareness and interpretation of stimuli; the ability of the individual to interpret the environment.

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Personal distance

Back 17

Communication characterized by moderate voice tones, less noticeable body heat and smell. Physical contact such as a handshake or touching a shoulder is possible.

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Personal space

Back 18

The distance people prefer in interactions with others.

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Proxemics

Back 19

The study of distance between people in their interactions.

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Public distance

Back 20

Communication that requires loud, clear vocalizations with careful enunciation.

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Receiver

Back 21

This is the third component of the communication process. The receiver is the listener, who listens, observes, and attends.

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Response

Back 22

This is the fourth component of the communication process; it is the message that the receiver returns to the sender. Also called feedback.

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Sender

Back 23

An individual or group who wishes to convey a message to another; can be considered the source-encoder.

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Social distance

Back 24

Communication characterized by a clear visual perception of the whole person. Body heat and odor are imperceptible, eye contact is increased, and vocalizations are loud enough to be overheard by others.

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Territoriality

Back 25

A concept of the space and things that an individual considers as belonging to the self.

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Values

Back 26

Personal beliefs about the truth and the worth of behaviors or objects; standards that influence behavior.

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Verbal communication

Back 27

Transmitting information through the spoken or written word.