Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
17 Cards in this Set
- Front
- Back
|
intrinsic reward
|
the personal satisfaction you feel when you perform well and complete goals
|
|
|
extrinsic reward
|
something given to you by someone else as recognition for good work; extrinsic rewards include pay increases, praise, and promotions
|
|
|
scientific management
|
studying workers to find the most efficient ways of doing things and then teaching people those techniques
|
|
|
time-motion studies
|
studies, begun by Fred Taylor, of which tasks must be performed to complete a job and the time needed to do each task
|
|
|
principle of motion economy
|
theory developed by Frank and Lillian Gilbreth that every job can be broken down into a series of elementary motions
|
|
|
Hawthorne effect
|
the tendency for people to behave different when they know they are being studied
|
|
|
Maslow's hierarchy of needs
|
theory of motivation based on unmet human needs from basic physiological needs to safety, social and esteem needs to self-actualization needs
|
|
|
motivators
|
In Herzberg's theory of motivating factors, job facts that cause employees to be productive and that give them satisfaction
|
|
|
hygiene factors
|
In Herzberg's theory of motivating factors, job factors that can cause dissatisfaction if missing but that do not necessarily motivate employees if increased
|
|
|
job enrichment
|
a motivational strategy that emphasizes motivating the worker through the job itself
|
|
|
job enlargement
|
a job enrichment strategy that involves combining a series of tasks into one challenging and interesting assignment
|
|
|
job rotation
|
a job enrichment strategy that involves moving employees from one job to another
|
|
|
goal-setting theory
|
the idea that setting ambitious but attainable goals can motivate workers and improve performance if the goals are accepted, accompanied by feedback, and facilitated by organizational conditions
|
|
|
management by objectives (MBO)
|
a system of goal setting and implementation that involves a cycle of discussion, review, and evaluation of objectives among top and middle-level managers, supervisors, and employees
|
|
|
expectancy theory
|
Victor Vroom's theory that the amount of effort employees exert on a specific task depends on their expectations of the outcome
|
|
|
reinforcement theory
|
theory that positive and negative reinforcers motivate a person to behave in certain ways
|
|
|
equity theory
|
the idea that employees try to maintain equity between inputs and outputs compared to others in similar positions
|
