Cmaa Certification Exam Flash Cards

Front 1

Small groups of patients are scheduled at intervals throughout the hour.

Back 1

Modified Wave Scheduling

Front 2

an implied contact in which a physician is expected to assess and treat the patient with the same amount of knowledge, skills, judgement as another physician under the same circumstances

Back 2

Physician - patient relationship

Front 3

Pertaining to the middle of the body

Back 3

Medial

Front 4

Cancerous, cancer

Back 4

Carcinoma / o

Front 5

The failure to provide the necessary care that is required for a person's situation

Back 5

Negligence

Front 6

Lying on back

Back 6

Supine

Front 7

FUNCTION: reproduction ORGAN:

ovaries, testes

Back 7

BODY SYSTEM #5 Reproductive

Front 8

Includes the information regarding the patients lifestyle

Back 8

Patients social history

Front 9

A form of mailing large volumes of information which is presorted by zip code.

Back 9

Bulk Mailing

Front 10

The discontinuation of medical care without proper notice

Back 10

Abandonment

Front 11

The medical administrative assistant is required to have a basic understanding of legal procedures

Back 11

What is medical law

Front 12

First class mail that weighs more than 13oz

Back 12

Priority mail

Front 13

Be sure to ask the caller's permission be4 placing them on hold...

Back 13

Phone etiquette STEP 6

Front 14

Available to a large group of people who meet specific

Back 14

Government plans

Front 15

Determine the patient's status in the office (new or established)

Back 15

STEP 1 - to establish a medical record

Front 16

To speak clearly and distinctly

Back 16

STEP 4 - phone etiquette

Front 17

FUNCTION: support, movement protection

ORGAN : muscles, bones, joints, bone marrow

Back 17

BODY SYSTEM #1 - musculoskeletal

Front 18

What are the types of health insurances

Back 18

Individual policies, group policies, and government plans

Front 19

The amount an individual must pay for healthcare expenses before insurance, or self-insured company covers the cost

Back 19

Deductible

Front 20

Define: statutes

Back 20

State law

Front 21

Phone etiquette STEP 7...

Back 21

Never allow an angry or aggressive caller upset you... remain calm and composed

Front 22

The use of eye contact, body language, facial expression, or symbolic expression to communicate a message

Back 22

Nonverbal communication

Front 23

Titles, and terms of seniority or only used to distinguish from an identical name

Back 23

INDEXING RULE 4

Front 24

An arrangement by which a patient requests that their health benefit payments be made directly to a physician

Back 24

Assignment of benefits

Front 25

Includes information regarding the health of members of the patient's family, and the record of the cause of death

Back 25

Patients family history

Front 26

The amount payable by the carrier toward the cost of services for which the patient is eligible for

Back 26

Benefit

Front 27

( Health Insurance Portability and Accountability Act) a federal law designed to protect the privacy of individuals health information

Back 27

What is HIPAA

Front 28

FUNCTION : protection ORGAN: skin, hair, nails

Back 28

Body system #2 - Integumentary

Front 29

A volunteer is not held liable for any civil damages that may occur as a result of their efforts to provide emergency care

Back 29

Good Samaritan Act

Front 30

An alphabetical cross-reference is used to categorize materials with digits, patients are assigned in a consecutive number, records are filed backwards in groups

Back 30

Numerical filing

Front 31

Assemble the appropriate forms, prepare the folder and file as necessary

Back 31

STEP 6 - To establish a medical record.

Front 32

Be sure to give the caller your undivided attention

Back 32

Phone etiquette STEP 3

Front 33

Includes the information regarding the patients lifestyle

Back 33

Patients social history

Front 34

Includes letters, postal cards, post cards, and business reply mail

Back 34

First-class mail